Empathy don't login SIP account
Bug #592280 reported by
galess
This bug affects 2 people
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
telepathy-sofiasip (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
When I try to add a new SIP account in Empathy version 2.30.1
I have an error "Disconnected - Authentication Failed" in red background
I'm sure account and password are correct, I not have problem with other client like sip-communicator in java.
---
Architecture: i386
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
Package: empathy 2.30.1-0ubuntu1
PackageArchitec
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.utf8
SHELL=/bin/bash
ProcVersionSign
Tags: lucid
Uname: Linux 2.6.32-
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have the correct package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https:/ /wiki.ubuntu. com/Bugs/ FindRightPackag e. I have classified this bug as a bug in empathy.
When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https:/ /wiki.ubuntu. com/ReportingBu gs.
Please run the following command from a terminal window to attach some log files to help with debugging this issue:
apport-collect 592280
Thanks in advance!