usb memory sticks not recognized

[pakguru]

Binary package hint: ubuntu-docs

I have just upgraded to 10.04. When I insert a usb memory stick it is not recognised - no icon appears on the desktop nor in the 'Places' or 'Computer' folder.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: pakguru 1264 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 17'
   Mixer name : 'Analog Devices AD1981B'
   Components : 'AC97a:41445374'
   Controls : 34
   Simple ctrls : 23
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=768ed25e-aad7-42ec-9b2d-8b2fe5e73295
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MachineType: Hewlett-Packard Presario V1000 (DZ856PA#UUF)
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
 Socket 1:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
 Socket 1:
   3.3V 32-bit PC Card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=8dc3f038-5541-4493-b8eb-21d5c28f9715 ro quiet splash i915.modeset=1
ProcEnviron:
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Regression: Yes
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Tags: lucid kconfig regression-release needs-upstream-testing
Uname: Linux 2.6.32-22-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 03/17/2004
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68BCU Ver. F.07
dmi.board.name: 08BC
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 33.0B
dmi.chassis.asset.tag: CNU4130CR2
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68BCUVer.F.07:bd03/17/2004:svnHewlett-Packard:pnPresarioV1000(DZ856PA#UUF):pvrF.07:rvnHewlett-Packard:rn08BC:rvrKBCVersion33.0B:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: Presario V1000 (DZ856PA#UUF)
dmi.product.version: F.07
dmi.sys.vendor: Hewlett-Packard

[papukaija (papukaija)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We need some more information from you before we can start working on this bug.

Please run the following command which will attach necessary information:

apport-collect 589133

Bear in mind that you may need to install the python-launchpadlib package from the universe repository with 'sudo apt-get install python-launchpadlib'. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report.

If you can not use apport please at least add the following information (pay attention to lspci's additional options):
First run the following commands:
1) uname -a > uname-a.log
2) dmesg > dmesg.log
3) sudo lspci -vvnn > lspci-vvnn.log
4) cat /proc/version_signature > version.log
then attach the files separately to the bug report (not pasted into comments or tar/zip-ed).

For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies. Thanks in advance!

Ps. Are you sure that your usb stick gets the power from your computer?

[papukaija (papukaija)]

Please also attach the output of lsusb to this bug report.

[pakguru (grahamtofts)]

apport information

[pakguru (grahamtofts)]

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[pakguru (grahamtofts)]

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[pakguru (grahamtofts)]

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[pakguru (grahamtofts)]

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[pakguru (grahamtofts)]

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[pakguru (grahamtofts)]

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[pakguru (grahamtofts)]

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[pakguru (grahamtofts)]

Thanks for the comments....I have completed the above 'apport-collect' instructions. I now find that not only are my usb sticks not recognized but none of my external usb 2.5 inch HDD's are recognised(-although they all light up...showing that they are powered on).

As regards the power status of my usb sticks....that seems to be OK - the small red flashing light in the stick blinks several times when I plug it in...just like it always does...so it must be getting power from the laptop.

It may be relevant to inform you that I had a graphics problem when I upgraded from 9.10 to 10.04....my screen went black after restart. This was eventually resolved by adding 'i915.modeset=1' to 'quiet splash' in a line of the grub menu. 10.04 graphics now boot without a problem.

[pakguru (grahamtofts)]

Strange !!!.....I have just rebooted after changing to a different mouse... my laptop now recognizes my usb sticks and external HD's...problem solved!

[papukaija (papukaija)]

This bug report is being closed due to your last comment regarding this being fixed with a hardware change. *** For future reference _you can manage the status of your own bugs_ by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box *** . You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

[pakguru (grahamtofts)]

On 04/06/2010 14:29, papukaija wrote:
> This bug report is being closed due to your last comment regarding this
> being fixed with a hardware change. *** For future reference _you can
> manage the status of your own bugs_ by clicking on the current status in
> the yellow line and then choosing a new status in the revealed drop down
> box *** . You can learn more about bug statuses at
> https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time
> to report this bug and helping to make Ubuntu better. Please submit any
> future bugs you may find.
>
> ** Changed in: linux (Ubuntu)
> Status: Incomplete => Invalid
>
>
Hi, it appears I spoke too soon! After the next restart, the 10.04
system reverted to its previous quirky condition, only this time it
recognized my usb sticks as usb0 and usb1, not their proper names,
eg.'Mikomi 512 mb', (-like in 9.10). My external 2.5 inch HDD was
recognized as usb2 ( - not its name of '40gb external ' - like in 9.10)

When usb2 was opened it contained only the files of my 'File System',
and not the files on the HDD - these were completely absent.
Additionally I was unable to install the driver for my Canon Pixma
ip1000 ( - which worked fine on 9.10). Unfortunately, after a catalogue
of incompatabilities, starting with a blank screen after restarting
after the original update (-eventually resolved after adding
'i915.modeset=1' to 'quiet splash' in the grub file), I have abandoned
faith in Lucid Lynx and reinstalled 9.10 - which works like a dream. I
no longer have the time nor the inclination to tinker about with any
further workarounds of Lucid Lynx's teething troubles.

It would seem that my experiences, particularly with the graphics
problem, are not isolated, and have been experienced by many Ubuntu
users 'upgrading' from Karmic to Lucid. I am extremely disappointed with
Lucid Lynx, which I find to be very slow, and won't be touching it with
a bargepole. If you were to ask me, I would say that 'Lemon Lynx' would
be a more appropriate name.Hopefully its irritating idiosyncracies will
have been resolved by the time Maverick Meerkat is released.

I apologise for my negativity, since my experiences since starting to
use Ubuntu over a year ago have been very positive and I have been very
grateful for the support of the Ubuntu community.
Kind regards,
pakguru