evince can't open some pdf files, floating point exception

[Elvis Dominguez]

Binary package hint: evince

i open a new bug cause in other 'floating point exception' issues the document is opened.
in my case isn't even opened.

if I launch it from command line (using command 'evince ~/Desktop/my.pdf') evince can't open, in the console I have the message
Floating point exception

sadly i can't attach the pdf cause contains personal informations, but i have some infos (extracted from file > properties in foxit reader running on windows)

Creator: DocBridge Mill/cpcold 2.05.01 (Jan 20 2008)
Producer: Compart MFFPDF I/O Filter 2008-01-20 02:02:06
PDF Version: PDF-1.3
Encryption: Not encrypted
No of pages: 1

Evince version: 2.30.1-0ubuntu3
Ubuntu version: UBUNTU 10.04 LTS

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: evince 2.30.1-0ubuntu3
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Wed Jun 2 08:56:23 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evince

[Pedro Villavicencio (pedro)]

Thanks for the report, since you can't attach the document could you please obtain a backtrace following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.

[tchu11 (tchu11)]

When I tried to open the attached PDF on my desktop, evince closes it straight away. So I use bash and type evince 03.pdf. The same happened, but with a message "Floating point exception".

[tchu11 (tchu11)]

By the way, I have tried opening the file using Adobe Reader in Windows XP - there was no problem.

[Javier Collado (javier.collado)]

As a workaround you can use okular.

I've had the same kind of problem with different files and okular was able to open the pdf file without any problem.

[Pedro Villavicencio (pedro)]

we still need a backtrace, please provide it with the instructions i've pointed you in my previous comment, thanks in advance.

[Elvis Dominguez (elvisd79)]

Hola Pedro,

finally i have the logs required. hope this helps!
Kindly

elvisd

[Elvis Dominguez (elvisd79)]

there's another file here...

[zoltan_54356 (zoltan-padrah)]

Attaching the stacktrace for the file 03.pdf, given at comment #3. Followed the instrcutions from here:
https://wiki.ubuntu.com/Backtrace .
Only libpixman-1-0-dbg has been installed, as arithmetic exception happens in that library.
After starting evince with the test file, a scroll down is needed, in order to trigger this bug.

Note that some pdf files generated by older openoffice can also trigger this bug.

[Pedro Villavicencio (pedro)]

looks like a libpixman bug.

[Elvis Dominguez (elvisd79)]

I can confirm that the version shipoped with maverick solves the issue. i can now open my bank's pdf without problems.

[madbiologist (me-again)]

I can now open 03.pdf from comment #3 without a problem on Maverick 32bit. Closing bug.

[Daniel Lombraña González (teleyinex)]

I'm having a similar problem with an invoice. I cannot attach the PDF as it contains personal data, but I'm attaching the GDB backtrace.

[Karl Palsson (ubuntu-tweak)]

Hey, "fixed in maverick" isn't really a useful answer. 10.04 is LTS, and I've got pdfs that don't open. Upgrading to maverick is NOT an option.

[Eliah Kagan (degeneracypressure)]

@Pedro Villavicencio
Since this creates a major usability problem in an important package in Lucid, can this be nominated for fixing in lucid-updates?