Ubuntuone - files not syncing, only folders
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ubuntuone-client (Ubuntu) |
Incomplete
|
Undecided
|
Joshua Hoover |
Bug Description
Binary package hint: ubuntuone-client
ubuntu 10.04: I have11GB files on the web store and after connecting a PC with Ubuntuone, expecting some transfers, I got the empty folders down but the files have not yet come down. After more than 48 hours, the empty folders still remain empty. I note that about every 10 minutes or so, some kb's of data is exchanged and I see the syncdaemon log is gathering information, seems sensible, about individual files, however the files information is gathering only very slowly, a few files listed every 10 minutes. In my 11GB of data I have 3000 files within approximately 25 folders or subfolders. A total of about 7MB of information has been received over about 24 hours or more so far. At this rate I will not get data before the end of the year, something is wrong? I note the syncdaemon exceptions log is empty.
When I view the web storage with firefox the responses are fast and apparently accurate.
One thing though, the web ubuntuone account (paid) indicates a total of 11.4 GB whereas at my end on the source machine I see only 9.8GB of files. It used to be 11.4, but should have a smaller total now. An IRC session I had a while ago suggested that the server data base needed cleaning up, it was expected at some future time. I wonder if my data is not yet cleaned up at the server end.
ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: ubuntuone-client 1.2.1-0ubuntu2
ProcVersionSign
Uname: Linux 2.6.32-22-generic i686
Architecture: i386
Date: Mon May 31 21:02:08 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
PackageArchitec
ProcEnviron:
LANG=en_GB.utf8
SHELL=/bin/bash
SourcePackage: ubuntuone-client
UbuntuOneSyncda
UbuntuOneUserSy
[bandwidth_
read_limit = 2097152
write_limit = 2097152
on = False
Changed in ubuntuone-client (Ubuntu): | |
assignee: | nobody → Ubuntu One Foundations+ team (ubuntuone-foundations+) |
importance: | Undecided → Medium |
candtalan,
Sorry you are experiencing difficulties with your U1 install. The server performance is degraded right now. The U1 developers are working hard on a fix. I expect early this week performance will improve. You can check on sync progress with the commands:
u1sdtool --waiting-metadata | wc -l
u1sdtool --waiting-content | wc -l
The numbers returned should get smaller over time.
thank you,,
duanedesign