Subsequent attachments do not get stored in a case by mailgate

[Julian Robbins]

With the release (5.0.9) running on Ubuntu Linux 8.0.4 of openerp server and addons.

When receiving an e-mail with openerp-mailgate creating a new case, any attachments sent by email get stored with the case as they should.

But if subsequent emails with attachments are sent that should be picked up by mailgate for this case, they never get stored. The body of the subsequent emails get stored, but never any attachments. The attachments are not stored or available in the DMS either, which suggests mailgate doesn't save the attachments, rather a fault with the DMS.

This is an important bug as it means you cannot usefully use mailgate to store attachments on any cases.

[Geoff Gardiner (geoff-gardiner)]

I see this, too. It's possible that this is designed behaviour to reduce spam, but there's no evidence of that.

Geoff

[Julian Robbins (joolsr)]

On the other hand, you wouldn't want any spam on the initial entry and creation of a case either, so I can't myself see why it could be designed behaviour .

[Julian Robbins (joolsr)]

This now works fine in version 6 trunk

[Jay Vora (Serpent Consulting Services) (jayvora)]

Hi Julian,

CRM has been improve a lot in version 6.
Thanks for coming back on this.