Openoffice impress crash starting slideshow

Bug #583978 reported by ianb1469
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: openoffice.org

OO Impress frequently crashes when starting a slideshow with F5.

It consistently crashes if you press F5 immediately after saving a file, but tends not to crash if you navigate to a few different pages after saving then press F5. It also crashes with a new (unsaved) document with a few characters.

To replicate:

1. Start openoffice impress with a blank slideshow
2. Select a layout with text boxes
3. Type a few characters in a text box
4. Press F5
Immediately the crash/document recovery window occurs.

Alternative way to replicate
1. Open an existing presentation
2. make an edit to it
3. Save it
4. F5
Immediately the crash/document recovery window occurs.

lsb_release -rd
Description: Ubuntu 10.04 LTS
Release: 10.04

apt-cache policy openoffice.org
openoffice.org:
  Installed: 1:3.2.0-7ubuntu4
  Candidate: 1:3.2.0-7ubuntu4
  Version table:
 *** 1:3.2.0-7ubuntu4 0
        500 http://gb.archive.ubuntu.com/ubuntu/ lucid/universe Packages
        100 /var/lib/dpkg/status

This is on a Dell XPS M1330 laptop, with NVIDIA graphics card and driver. This behaviour existed in previous ubuntu distribution as well as 10.04.

Bug 571499 may also be relevant.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: openoffice.org 1:3.2.0-7ubuntu4
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Fri May 21 20:34:08 2010
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, user)
 LANG=en_GB.utf8
 SHELL=/bin/bash
SourcePackage: openoffice.org

Revision history for this message
ianb1469 (ian-broster) wrote :
Revision history for this message
Chris Cheney (ccheney) wrote :

I can't reproduce this problem can you please attach an example document exhibiting this problem?

Changed in openoffice.org (Ubuntu):
status: New → Incomplete
Revision history for this message
ianb1469 (ian-broster) wrote :

The attached file is enough to trigger the bug on this machine.

To replicate:
1. Open the file
2. Click on the text in the slide and add a character (but do not do any other navigation)
3. CTRL-S
4. F5

I suspect that it's something to do with this machine/hardware. Is there anything I can do to send a better debug report/backtrace?

Thanks.
i.

Revision history for this message
ianb1469 (ian-broster) wrote :

Is this gdb backtrace any use?

Revision history for this message
Chris Cheney (ccheney) wrote :

It doesn't crash for me.

Does moving/removing the ~/.openoffice.org* directories help resolve the problem? Also you don't see any other application crashing regularly do you?

Changed in openoffice.org (Ubuntu):
status: Incomplete → Confirmed
status: Confirmed → Incomplete
Revision history for this message
ianb1469 (ian-broster) wrote :

Removing the ~/.openoffice.org* directories didn't help.

No other application crashes regularly, including other full-screen programs.

The odd thing with this crash is that if you save, then navigate to a different slide, then F5, you don't get a crash.

Chris Cheney (ccheney)
Changed in openoffice.org (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Patrick (patrick-voegeli) wrote :

Same here.. it's not always, but it crashes very frequently when doing F5

Revision history for this message
Jack Leigh (leighman) wrote :

I can't reproduce the crash here in LibreOffice 3.3 either.
It looks like you didn't have debugging symbols installed for that backtrace, sadly.
Any chance you could try installing libreoffice from https://launchpad.net/~libreoffice/+archive/ppa and installing libreoffice-dbg then reproducing the backtrace above?

Changed in openoffice.org (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for openoffice.org (Ubuntu) because there has been no activity for 60 days.]

Changed in openoffice.org (Ubuntu):
status: Incomplete → Expired
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