[Dell Precision M6300] Left mouse clicks not being processed

Bug #583312 reported by Ken Pratt
20
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Binary package hint: xorg

I apologize as I can not find a set of steps to reproduce this problem. It occurs often enough so that this is a major problem. The scenario: I am writing an email in evolution and all of a sudden my left mouse button clicks are no longer processed. I can not select anything on the desktop. I can still type, the right and middle mouse button still interact correctly and the keyboard interaction is unaffected. This has happened several time in Evolutions as well as Netbeans. It is kin to the drag and drop problem where the drag operation picks up something that can not be dropped. You are left stuck with a mouse that is in a mode that can not be completed.

Once I find myself in this situation (left mouse clicks no longer being handled by X or apps running on X), I can not restore functionality. ESC does nothing.

I also notice sometimes, especially when I am in an editor of some type such as G-Edit, that when I find myself in this stuck mode, the editor is in drag-select mode. That is, when I move the mouse without any buttons pressed, the selection region in the text editor follows my movements as if I was holding the left mouse button down (drag motion). Again, ESC does not restore functionality. It does reset the selection, until I move the mouse.

The only solution to this is to drop to console and reboot.

This is potentially a security vulnerability. Users that are not familiar with using the keyboard to get around GNOME will find themselves unable to minimize applications or 'lock the screen'. This may leave sensitive information up on their screen.

Thanks for the great distro and sorry I can not give you more to go on. This has happened to me about 10 times since the final release. Fortunately, I have been using Linux since '94 (I remember the floppies) and have been able to recover work despite this mouse problem. Others that are not so savvy, WILL loose their work. As an example, if the problem chose to show itself as I type this into the form on the bug submission page, I would not be able to submit, nor would I be able recover these words...

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: xorg 1:7.5+5ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
CheckboxSubmission: 48d893255053224631a12a7b4064254b
CheckboxSystem: d00f84de8a555815fa1c4660280da308
Date: Thu May 20 08:25:25 2010
DkmsStatus:
 nvidia-current, 195.36.15, 2.6.32-22-generic, x86_64: installed
 virtualbox-ose, 3.1.6, 2.6.32-21-generic, x86_64: installed
 virtualbox-ose, 3.1.6, 2.6.32-22-generic, x86_64: installed
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100406.1)
MachineType: Dell Inc. Precision M6300
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=a4dabb68-bcd9-43ee-8eb0-ea2314865565 ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: xorg
Symptom: display
dmi.bios.date: 05/16/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0WY897
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd05/16/2008:svnDellInc.:pnPrecisionM6300:pvr:rvnDellInc.:rn0WY897:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Precision M6300
dmi.sys.vendor: Dell Inc.
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: lucid
 architecture: x86_64
 kernel: 2.6.32-22-generic

Revision history for this message
Ken Pratt (kenpratt) wrote :
Revision history for this message
Ken Pratt (kenpratt) wrote :

It happened again to me today. I was writing an email in Evolution when I lost my left mouse click. However, this time I found a way to "fix the glitch". I unplugged the mouse then plugged it back in. It is a USB mouse. The act of replugging it fixed the loss of left click. Perhaps I have a bad mouse? I will try a different mouse and see if tis remedies the problem.

Revision history for this message
Jamie Strandboge (jdstrand) wrote :

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

security vulnerability: yes → no
visibility: private → public
Bryce Harrington (bryce)
affects: xorg (Ubuntu) → xserver-xorg-input-evdev (Ubuntu)
Revision history for this message
Cyril Jaquier (cyril-jaquier) wrote : Re: Left mouse clicks not being processed

Same issue here. While left click does not work, right click and keyboard do. Restarting compiz (or switching to metacity) when this bug occurs does not help. A X server restart should restore the normal behavior (not tested yet).

Revision history for this message
Artem Popov (artfwo) wrote :

It looks like a duplicate of bug 41301. Please mark it as such, if the issues are related.

Revision history for this message
Artem Popov (artfwo) wrote :

By the way, downgrading to xserver-xorg-input-evdev 1:2.3.2-6build1 solved the problem for me.

Revision history for this message
penalvch (penalvch) wrote :

Ken Pratt, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder, but the one at the top) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc4

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

Changed in xserver-xorg-input-evdev (Ubuntu):
importance: Undecided → Medium
status: New → Incomplete
affects: xserver-xorg-input-evdev (Ubuntu) → linux (Ubuntu)
summary: - Left mouse clicks not being processed
+ [Dell Precision M6300] Left mouse clicks not being processed
tags: added: bios-outdated-a15 needs-upstream-testing
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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