unable to launch java plugin on mozilla firefox 3.6.3

[Deltour Alexis]

Binary package hint: firefox

with this plugin info :

ls -l /usr/lib/mozilla/plugins/firefox-javaplugin.so
/usr/lib/mozilla/plugins/firefox-javaplugin.so -> /etc/alternatives/firefox-javaplugin.so

ls -l /etc/alternatives/firefox-javaplugin.so
/etc/alternatives/firefox-javaplugin.so -> /usr/lib/jvm/java-6-sun/jre/plugin/i386/ns7/libjavaplugin_oji.so

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: firefox 3.6.3+nobinonly-0ubuntu4
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Tue May 18 17:50:47 2010
FirefoxPackages:
 firefox 3.6.3+nobinonly-0ubuntu4
 firefox-gnome-support 3.6.3+nobinonly-0ubuntu4
 firefox-branding 3.6.3+nobinonly-0ubuntu4
 abroswer N/A
 abrowser-branding N/A
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox

[Jeremy Bícha (jbicha)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the problem,
2. the behavior you expected,
3. the behavior you actually encountered (in as much detail as possible)
4. and whether only certain websites are affected.

I notice you have QuickJava installed. This is a Firefox extension that allows users to easily disable Java. Are you sure that Java is enabled in your Firefox? Thanks!

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.