rhythmbox crashes when clicking a radio stream

Bug #581277 reported by Jack Leigh
32
This bug affects 7 people
Affects Status Importance Assigned to Milestone
Rhythmbox
Expired
High
rhythmbox (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

Binary package hint: rhythmbox

If I double click to play a radio stream, rhythmbox crashes, but does not bring up apport.
Log of running from terminal attched

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: rhythmbox 0.12.8-0ubuntu4
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic-pae 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic-pae i686
Architecture: i386
Date: Sun May 16 11:51:15 2010
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
ProcEnviron:
 PATH=(custom, user)
 LANG=en_GB.utf8
 SHELL=/bin/bash
SourcePackage: rhythmbox

Revision history for this message
Jack Leigh (leighman) wrote :
Revision history for this message
Jack Leigh (leighman) wrote :

rhythmbox -d

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a '.crash' file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

 If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

 If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.

 If you are using Kubuntu or Xubuntu you can file the crash using /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash in a terminal - where _my_crash_report.crash is the crash you would like to report.
 I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

Changed in rhythmbox (Ubuntu):
importance: Undecided → Low
status: New → Invalid
Revision history for this message
Jack Leigh (leighman) wrote :

This crash does not trigger apport

Changed in rhythmbox (Ubuntu):
status: Invalid → New
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Then please try to obtain a backtrace following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.

Changed in rhythmbox (Ubuntu):
importance: Low → Medium
status: New → Incomplete
Revision history for this message
Jack Leigh (leighman) wrote :

backtrace attached

Revision history for this message
Sebastien Bacher (seb128) wrote :

could you type "backtrace full" when you get the crash? there is no stacktrace in this log

Revision history for this message
Sebastien Bacher (seb128) wrote :

you might also want to install rhythmbox-dbg libgtk2.0-0-dbg to get a debug stacktrace

Revision history for this message
Jack Leigh (leighman) wrote :

actual backtrace!

Revision history for this message
Sebastien Bacher (seb128) wrote :

do you have the accessibility option turned on for your session? do you get the issue if you don't use it?

Revision history for this message
Jack Leigh (leighman) wrote :

not deliberately. how would I tell?

Revision history for this message
Pedro Villavicencio (pedro) wrote :

could you look at gnome-at-properties?

Revision history for this message
Jack Leigh (leighman) wrote :

I did have 'enable assistive technologies' ticked, although I don't know why

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JoeBaloney (joe-baloney) wrote :

I have the same thing, running 64 bit Ubuntu it didn't happen on fresh install, not sure if it was due to an update or not.
I'm not running the debug version, but trace output is attached.

Revision history for this message
JoeBaloney (joe-baloney) wrote :

I have no assistive technologies turned on.

Revision history for this message
Dan (orblivion) wrote :

Similar or same problem here. Running Rhythmbox on Lucid, and trying to play this:

http://67.78.148.34:8002/listen.pls

Causes Rhythmbox to crash. I don't have dev versions installed so I don't have names on my stack trace.

Revision history for this message
Dan (orblivion) wrote :

Er, I mean I don't have all the names, some are there.

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amay82 (andimayer82-deactivatedaccount) wrote :

Can confirm this for a fresh 10.10 RC install. Can I help by submitting a backtrace or do you already have enough info?

$ rhythmbox http://yp.shoutcast.com/sbin/tunein-station.pls?id=1267257

(rhythmbox:3402): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed
** Message: pygobject_register_sinkfunc is deprecated (GstObject)
** (rhythmbox:3402): DEBUG: Syncdaemon not running, waiting for it to start in NameOwnerChanged
** (rhythmbox:3402): DEBUG: Loading the real store page

** (rhythmbox:3402): WARNING **: Got less number of items in credentials hash table than expected!
** (rhythmbox:3402): DEBUG: navigation requested to https://one.ubuntu.com/music/store-no-token
** (rhythmbox:3402): DEBUG: navigation requested to http://stores.7digital.com/default.aspx?shop=436&partner=983
Segmentation fault (Speicherabzug geschrieben)

Revision history for this message
amay82 (andimayer82-deactivatedaccount) wrote :

Why is this bug marked as Incomplete? Can I do something to help and to get it to Open?

Jack Leigh (leighman)
Changed in rhythmbox (Ubuntu):
status: Incomplete → New
Changed in rhythmbox:
importance: Unknown → High
status: Unknown → New
Revision history for this message
Omer Akram (om26er) wrote :

thanks for sending this bug to rhythmbox developers.

Changed in rhythmbox (Ubuntu):
status: New → Triaged
Changed in rhythmbox:
status: New → Expired
Revision history for this message
Pedro Villavicencio (pedro) wrote :

we still need a backtrace of the issue, upstream is also asking for that. please read our previous comments, get one and submit it upstream, thanks.

Changed in rhythmbox (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
KeithG (grider-4) wrote :

Broken again. Tried streams the other day and it crashes Rhythmbox. Click on Last FM and it crashes. Select and double click on a stream and it crashes as well.

If you select the stream and hit play, it will play the first song in the playlist (not the stream). If you double click the stream it crashes with this:

(19:06:45) [0x9584e68] [playing_changed_cb] rb-mpris-plugin.c:888: emitting PlaybackStatus change
(19:06:45) [0x9584e68] [show_controls] rb-visualizer-plugin.c:852: showing controls
(19:06:45) [0x9584e68] [paned_size_allocate_cb] rb-shell.c:2949: paned position 160
(19:06:45) [0x9584e68] [paned_size_allocate_cb] rb-shell.c:2950: right_paned position 400
(19:06:45) [0x9584e68] [rb_statusbar_sync_status] rb-statusbar.c:472: updating status with: '19 stations', 'Connecting', 0.000000
Segmentation fault

Revision history for this message
KeithG (grider-4) wrote :

Oh yes, I forgot, this is with Ubuntu 10.10 fully updated. It worked at one time, but no longer.

Revision history for this message
amay82 (andimayer82-deactivatedaccount) wrote :

Broke again. Backtrace is attached.

Revision history for this message
amay82 (andimayer82-deactivatedaccount) wrote :

0.13.2 should have fixed the problem (according to upstream) - please update Ubuntu 10.10 to contain this bugfix release

George Gill (ggilliii10)
description: updated
Changed in rhythmbox (Ubuntu):
status: Incomplete → Invalid
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