package empathy-common 2.30.1-0ubuntu1 failed to install/upgrade: ErrorMessage: subprocess installed post-installation script returned error exit status 2

[[e-mail]]

Binary package hint: empathy

Dual boot with Windows XP

ProblemType: Package
DistroRelease: Ubuntu 10.04
Package: empathy-common 2.30.1-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic i686
Architecture: i386
Date: Tue May 11 21:36:25 2010
ErrorMessage: ErrorMessage: subprocess installed post-installation script returned error exit status 2
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
PackageArchitecture: all
SourcePackage: empathy
Title: package empathy-common 2.30.1-0ubuntu1 failed to install/upgrade: ErrorMessage: subprocess installed post-installation script returned error exit status 2

[Omer Akram (om26er)]

try sudo apt-get update; sudo apt-get -f install (do notice if it asks you to remove tons of things).

[jean taylor (electrajj)]

above fix doesn't work, returns same error message plus

 "Sub-process /usr/bin/dpkg returned an error code (1)"

I've also tried: sudo apt-get clean && sudo apt-get autoclean and a sudo apt-get autoremove as well as a normal remove and re-install.

anything else I could try?

[Julian Andres Klode (juliank)]

That's obviously not a bug in apt. The postinst script from empathy-common could not be executed.

[Pedro Villavicencio (pedro)]

Thanks for the report, it has been some time without any response or feedback in this bug report and we are wondering if this is still an issue for you with the latest release of Ubuntu the Natty Narwhal, May you please test with that version and comment back if you're still having or not the issue? Please have a look at http://www.ubuntu.com/download to know how to install that version.Thanks in advance and sorry for the late response.

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!