SB X-Fi Go! sound balance is broken, right channel output level is ~50% higher

[Andy Shuz]

Binary package hint: firefox

Version: Ubuntu 10.04 LTS

SB X-Fi Go! (Sound Blaster X-fi Go! external usb sound adapter) sound output level is broken as right channel output level is 50% higher than left one. Problem doesn't depends on specific application (tested on firefox, audacious2, totem).

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: firefox 3.6.3+nobinonly-0ubuntu4
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
Uname: Linux 2.6.31-17-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Tue May 11 16:47:11 2010
FirefoxPackages:
 firefox 3.6.3+nobinonly-0ubuntu4
 firefox-gnome-support 3.6.3+nobinonly-0ubuntu4
 firefox-branding 3.6.3+nobinonly-0ubuntu4
 abroswer N/A
 abrowser-branding N/A
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: firefox

[John Vivirito (gnomefreak)]

As described in the bug this doesn't just happen with Firefox. I suspect this is related to pulse-audio but I am marking as Ubuntu until it is reassigned.

[Martin Hans (martinhansdk)]

I find that if I run

alsa-utils reset Go

then the balance works properly again. Now I just need to find a way to do this automatically when the sound card is plugged in.

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]