Simple-scan creates documents of wrong size

Bug #578761 reported by Brandon Sharitt
26
This bug affects 5 people
Affects Status Importance Assigned to Milestone
simple-scan (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: simple-scan

When scanning a letter size document from a Brother MFC-210C scanner shared over the network from a Debian server with sane, simple-scan creates PDF documents at a size of 34.44 × 48.22 inch, even with page size set to letter in preferences. The only configuration changes made in regards to scanning was to add the server IP address to the /etc/scan.d/net/conf file to enable access to the network scanner.

Using XSane with the same scanner and no configuration changes to the scanning system creates a more appropriate 8.28 × 11.44 inch PDF document when scanned on this same PC. A second PC using XSane on Ubuntu 9.10 also creates PDF documents of the correct size. Finally, scanning documents directly from the server also creates correctly sized documents.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: simple-scan 1.0.2-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic x86_64
NonfreeKernelModules: wl
Architecture: amd64
Date: Tue May 11 07:51:25 2010
DriverPackageVersions:
 libsane 1.0.20-13ubuntu2
 libsane-extras N/A
 hplip 3.10.2-2ubuntu2
 hpoj N/A
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
Lsusb:
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 002: ID 04f2:b044 Chicony Electronics Co., Ltd
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: eMachines eMachines E627
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=eb3f7175-abe0-43c0-96f4-31e2df9e3e09 ro vga=792 splash quiet quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: simple-scan
dmi.bios.date: 11/30/2009
dmi.bios.vendor: eMachines
dmi.bios.version: V1.09
dmi.board.name: eMachines E627
dmi.board.vendor: eMachines
dmi.board.version: V1.09
dmi.chassis.type: 10
dmi.chassis.vendor: eMachines
dmi.chassis.version: V1.09
dmi.modalias: dmi:bvneMachines:bvrV1.09:bd11/30/2009:svneMachines:pneMachinesE627:pvrV1.09:rvneMachines:rneMachinesE627:rvrV1.09:cvneMachines:ct10:cvrV1.09:
dmi.product.name: eMachines E627
dmi.product.version: V1.09
dmi.sys.vendor: eMachines

Revision history for this message
Brandon Sharitt (bsharitt) wrote :
Revision history for this message
Alan Chen (digikata) wrote :

550856 seems to be a feature request regarding automatic cropping in simple scan. This bug is about simple scan ignoring the set page size and scanning in a different size document.

 I have the same symptoms with simple scan and xsane on Ubuntu 10.04 on a Brother MFC-7820N network scanner. Scan size is fine with a Mac.

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