Difficult to find previous Facebook chat conversations

[Josh Holland]

Binary package hint: empathy

Steps to reproduce:

1. Go to Contact List (with Facebook Chat set up)
2. Press F3 or go to View -> Previous Conversations
3. Switch to the "Conversation" tab
4. Choose the Facebook account from the combo box
5. Struggle to pick a particular content from the list of <email address hidden> entries

It should be possible to show the contact name, instead of this confusing identification string.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: empathy 2.30.1-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic i686
NonfreeKernelModules: wl
Architecture: i386
Date: Sun May 9 19:07:30 2010
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20100305)
ProcEnviron:
 LANG=en_GB.utf8
 SHELL=/bin/bash
SourcePackage: empathy

[Brian Curtis (bcurtiswx)]

Thanks for your bug report and helping to make Ubuntu better. Could you please provide a screen shot of the log entries?

[Omer Akram (om26er)]

thanks for taking time to report this bug and helping to make ubuntu better. There is nothing here empathy can do its the fault of facebook itself please ask your contacts to just open facebook.com/username which will create a username for them and then you will see their usernames in empathy afterwards :)

[Josh Holland (jshholland)]

Omer,

I'm not sure if it is an invalid bug. Several of my friends already have Facebook usernames, and they are still displayed with unintelligible entries. Also, Empathy shows their names correctly in the contact list, so it must be possible to get their names from somewhere. If there is a special account type for Facebook, then it should present itself better.

[Josh Holland (jshholland)]

Attaching screenshot as requested.

[Omer Akram (om26er)]

thanks for the bug report. the problem is that facebook does not reveal user ID to empathy unless your contact opens facebook.com/username and create a facebook user ID. so that empathy detects the ID so that its identifiable. unless facebook itself fixes this empathy cannot do anything.