Simple Scan freeze with ieee1394

[MichaelB]

Binary package hint: simple-scan

Scanning a document freeze the application (simple-scan) with ieee1394 and document is not complete.

Scanner: Epson V700 Photo

/var/log/messages:
May 9 11:11:16 localhost kernel: [ 1409.907092] usb 1-1: USB disconnect, address 3
May 9 11:11:25 localhost kernel: [ 1418.350217] scsi11 : SBP-2 IEEE-1394
May 9 11:11:26 localhost kernel: [ 1419.362998] ieee1394: sbp2: Logged into SBP-2 device
May 9 11:11:26 localhost kernel: [ 1419.363052] ieee1394: sbp2: Node 0-00:1023: Max speed [S400] - Max payload [2048]
May 9 11:11:26 localhost kernel: [ 1419.364458] scsi 11:0:0:0: Processor EPSON GT-X900 1.05 PQ: 0 ANSI: 4
May 9 11:11:26 localhost kernel: [ 1419.364617] scsi 11:0:0:0: Attached scsi generic sg4 type 3

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: simple-scan 1.0.2-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
CheckboxSubmission: 08adaf2299e0522e6ed2142924e09d9a
CheckboxSystem: edda5d4f616ca792bf437989cb597002
Date: Sun May 9 11:13:07 2010
DriverPackageVersions:
 libsane 1.0.20-13ubuntu2
 libsane-extras N/A
 hplip 3.10.2-2ubuntu2
 hpoj N/A
ExecutablePath: /usr/bin/simple-scan
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
MachineType: System manufacturer System Product Name
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=c8d625a8-8c6c-46cb-96cb-da804fa62747 ro quiet splash
ProcEnviron:
 LANG=fr_CH.utf8
 SHELL=/bin/bash
SourcePackage: simple-scan
dmi.bios.date: 02/25/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2208
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5Q
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2208:bd02/25/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5Q:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[MichaelB (mrbou)]

with USB is OK... only ieee1394 crash application and scanner...

[Robert Ancell (robert-ancell)]

Does this still occur with recent versions of Simple Scan / sane-backends? It looks like a driver bug.

[Stefan Richter (stefan-r-ubz)]

Does the scan always hang or only sometimes?

CurrentDmesg.txt contains several sessions of the scanner being connected via 1394 (and maybe via USB in between). In the first session, but not in any subsequent ones, is a SCSI read transaction time-out logged. That time-out was unrecoverable, hence the kernel's SCSI core took the device offline. Basically the 1394 firmware of the scanner became unresponsive. The subsequent sessions do not show any sign of problems in the kernel log.

Is SimpleScanLog.txt from the first session or from a later one?

[Launchpad Janitor (janitor)]

[Expired for simple-scan (Ubuntu) because there has been no activity for 60 days.]