various dialog box contents not displayed

[nick_s]

Binary package hint: openoffice.org

In OpenOffice Calc, various pop-up dialog boxes are displayed as an empty frame with no contents.
This happens with the "Insert Sheet...", "Rename Sheet...", "Move/Copy Sheet..." dialogs from the pop-up menu obtained by right-clicking the tab where the sheet's name appears.
It also happens with the "Zoom & View Layout" dialog from the "View -> Zoom..." menu, and furthermore this is also the case with this dialog in the OpenOffice Presentation and Writer applications.
This only happens with some dialog boxes, while others appear to be displayed correctly.

In all cases it is possible to display the missing contents of the dialog box by performing a "shade" and then "unshade" (or similarly a "maximise"/"unmaximise") from the corresponding buttons on the dialog windows title bar.

The problem has also been re-created on a second machine (also running the same versions, Xubuntu v10.04 and OpenOffice3.2.0). Both machines have the NVidia proprietary driver, but when this driver is deactivated the problem still persists.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: openoffice.org 1:3.2.0-7ubuntu4
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Sat May 8 16:12:06 2010
InstallationMedia: Xubuntu 10.04 "Lucid Lynx" - Release i386 (20100429)
ProcEnviron:
 LANG=en_GB.utf8
 SHELL=/bin/bash
SourcePackage: openoffice.org
---
Architecture: i386
DistroRelease: Ubuntu 10.10
InstallationMedia: Xubuntu 10.10 "Maverick Meerkat" - Release i386 (20101008.1)
NonfreeKernelModules: nvidia
Package: openoffice.org 1:3.2.1-7ubuntu1.1
PackageArchitecture: i386
ProcEnviron:
 LANG=en_GB.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-25.44-generic 2.6.35.10
Tags: maverick
Uname: Linux 2.6.35-25-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev pulse-access sambashare

[Chris Cheney (ccheney)]

Can you please attach screenshots showing the issues?

[d43m0n (7-launchpad-d43m0n-org)]

Confirmed.

Ubuntu 10.4 i386
(manually installed base system then "aptitude install xubuntu-desktop" without recommended packages)
OpenOffice.org 1:3.2.0-7ubuntu4
Intel GM45
XFCE

Reproduction: Open oocalc, right-click on a sheet tab, select "rename sheet".

Attached screenshot.

[d43m0n (7-launchpad-d43m0n-org)]

The window contents is there: when I type a new name and press enter for "rename sheet" dialog of oocalc, then the sheet gets renamed.
The dialog looks like what i often see from frozen GUI apps: when you switch to an other window and back, the screen area of this dialog window does not get updated, so you still see a fractions of the old screen contents (showing portions of the recently seen other app window).
Attached another screenshot.

[Joachim Schwender (jschwender)]

I can confirm that for a machine with xubuntu 10.04 i386 with german language settings, Intel 82845G/GL graphics card, OO 1:3.2.0-7ubuntu4.

[Thomas Danhorn (tdanhorn)]

I can confirm this for OOO build 3.2.0.10 (Debian 1:3.2.0-7ubuntu4.1) and Xubuntu 10.04 (regular install) with ATI graphics card using the FGLRX driver. This is extremely annoying, but thanks guys for listing the work-arounds! The content of the dialog box is its background (typically the the window of Calc, or whatever), but slightly shifted. Moving the dialog does not change its appearance, i.e. it is not actually transparent. When the whole application is minimized and restored, the inside of the dialog (if moved) is updated to the current background, but not to its actual contents (text boxes, buttons, etc.), which indicates that there appear to be different levels of "redraw" procedures, not all of which can correct the problem.

[penalvch (penalvch)]

nick_s, thank you for reporting this bug and helping to make Ubuntu better. This is not reproducible in Ubuntu 10.10 LibreOffice Calc. Does this work for you?

lsb_release -rd
Description: Ubuntu 10.10
Release: 10.10

sudo add-apt-repository ppa:libreoffice/ppa && sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install libreoffice-calc

 apt-cache policy libreoffice-calc
libreoffice-calc:
  Installed: 1:3.3.0-1maverick1
  Candidate: 1:3.3.0-1maverick1
  Version table:
 *** 1:3.3.0-1maverick1 0
        500 http://ppa.launchpad.net/libreoffice/ppa/ubuntu/ maverick/main i386 Packages
        100 /var/lib/dpkg/status

[nick_s (nickstylianou)]

apport information

[nick_s (nickstylianou)]

This issue appears to be resolved in 10.10 with OpenOffice3.2.
I just ran apport-collect, plus here's the OpenOffice version info:
    OpenOffice.org 3.2.1
    OOO320m19 (Build:9505)
    ooo-build 3.2.1.4, Ubuntu package 1:3.2.1-7ubuntu1.1

[penalvch (penalvch)]

nick_s, this bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

[Gerhard Schick (gagsi)]

Hello,

I am not using Unbutu but OpenOffice3.3.0 OOO330m20 (Build9567) and the bug is very much alive! In all applications I have been seeing this behavior when right clicking to perform certain actions (like described above or also copy/pasting presentation slides) Quite annoying when you cant read anything. Strange enough when choosing the same command from the menu bar then the dialog box appears normally)

Hope can be fixed.
Using Windows 7 64bit.

Cheers,
Gerhard