Firefox reports wrong version of Flash Player installed

[Nick Hlavacek]

Binary package hint: firefox

Firefox reports that the Flash plug-in is version 9. Visiting the Adobe website confirms that the version 9 player is being used. Version 10 is not listed as an installed plug-in.

I removed the package adobe-flashplugin and installed flashplugin-installer. The install reported that version 10 installed successfully. Version 9 is still the reported version in Firefox.

nhlavace@hdesktop:~$ lsb_release -rd
Description: Ubuntu 10.04 LTS
Release: 10.04
nhlavace@hdesktop:~$ apt-cache policy firefox
firefox:
  Installed: 3.6.3+nobinonly-0ubuntu4
  Candidate: 3.6.3+nobinonly-0ubuntu4
  Version table:
 *** 3.6.3+nobinonly-0ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ lucid/main Packages
        100 /var/lib/dpkg/status
nhlavace@hdesktop:~$ apt-cache policy flashplugin-installer
flashplugin-installer:
  Installed: 10.0.45.2ubuntu1
  Candidate: 10.0.45.2ubuntu1
  Version table:
 *** 10.0.45.2ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ lucid/multiverse Packages
        100 /var/lib/dpkg/status
nhlavace@hdesktop:~$ apt-cache policy adobe-flashplugin
adobe-flashplugin:
  Installed: (none)
  Candidate: 10.0.45.2-1lucid1
  Version table:
     10.0.45.2-1lucid1 0
        500 http://archive.canonical.com/ubuntu/ lucid/partner Packages

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: firefox 3.6.3+nobinonly-0ubuntu4
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Thu May 6 22:14:05 2010
FirefoxPackages:
 firefox 3.6.3+nobinonly-0ubuntu4
 firefox-gnome-support N/A
 firefox-branding 3.6.3+nobinonly-0ubuntu4
 abroswer N/A
 abrowser-branding N/A
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: firefox

[Draycen DeCator (ddecator)]

Thank you for reporting this to Ubuntu. It does look like you have Flash 9 installed on your system. Could you please go to System > Administration > Synaptic Package Manager, then search for 'flashplugin-nonfree' and make sure it's installed? If it isn't, then you can install it. If it is, then look at what version it says is installed and let us know.

[Draycen DeCator (ddecator)]

Sorry, it was just pointed out to me that the terminal output you provided already says what version is installed on your system. Have you ever installed Flash manually instead of through the official repositories?

[Dave Smith (dave1152000)]

Flash works OK with Epiphany and Chrome

[Launchpad Janitor (janitor)]

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]