/usr/bin/ubuntuone-preferences crashes when not default theme selected

Bug #576575 reported by A-1337
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Incomplete
Undecided
Joshua Hoover

Bug Description

Binary package hint: ubuntuone-client

App dialog appears, stats vusible for few secs then segfaults.
This thing gets written to /var/log/messages and /var/log/syslog:
[ 6592.224026] ubuntuone-prefe[3723]: segfault at 50 ip b6ba71bc sp bf9fb270 error 4 in libgdk-x11-2.0.so.0.2000.0[b6b3f000+93000]

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: ubuntuone-client-gnome 1.2.1-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic-pae 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic-pae i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Thu May 6 22:44:56 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
ProcEnviron:
 PATH=(custom, user)
 LANG=en_GB.utf8
 SHELL=/bin/bash
SourcePackage: ubuntuone-client
UbuntuOneOAuthLoginLog:
 2010-05-03 14:37:19,124:124.341011047 ubuntuone-login Starting Ubuntu One login manager version 1.2.1
 2010-05-03 20:09:56,388:388.775110245 ubuntuone-login Starting Ubuntu One login manager version 1.2.1
 2010-05-04 22:24:41,097:97.4609851837 ubuntuone-login Starting Ubuntu One login manager version 1.2.1
 2010-05-06 20:39:45,141:141.78109169 ubuntuone-login Starting Ubuntu One login manager version 1.2.1
UbuntuOneSyncdaemonExceptionsLog:

UbuntuOneUserSyncdaemonConfig:
 [bandwidth_throttling]
 read_limit = 2097152
 write_limit = 2097152
 on = False

Revision history for this message
A-1337 (dteslenko) wrote :
Revision history for this message
Duane Hinnen (duanedesign) wrote :

A-1337,
Sorry to hear you are having problems with your install. What Themes have you used that this crashes on? Could you try running Ubuntu One Preferences from the Terminal. The command would be:

ubuntuone-preferences

Could you please post any output that gets printed to the Terminal.

After you attach additional information could you please change the 'Status' of your bug back to 'New'. The status of a bug report can be modified by clicking on the current status in the yellow line, which will reveal a sub menu. You can then set a new status in the drop down box.

thank you,
duanedesign

Changed in ubuntuone-client (Ubuntu):
status: New → Incomplete
Revision history for this message
A-1337 (dteslenko) wrote :

Theme used: cleanlooks (gnome default)
Only ouptut gets printed is "Segmentation fault".

Changed in ubuntuone-client (Ubuntu):
status: Incomplete → New
Revision history for this message
Joshua Hoover (joshuahoover) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test a current, supported, Ubuntu version. If you can test it, and it is still an issue, we would appreciate if you could upload updated logs by running apport-collect <bug #>, and any other logs that are relevant for this particular issue.

Changed in ubuntuone-client (Ubuntu):
status: New → Incomplete
assignee: nobody → Joshua Hoover (joshuahoover)
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