empathy cannot connect to Jabber account using telelpath-gabble

[Andrew Hutchings]

Binary package hint: telepathy-gabble

When connecting to the work Jabber account with telepathy-gabble in Empathy it will not connect, telepathy-haze and pidgin are no problem (but telepathy-haze does not have all the features I need).

Settings:

User: <email address hidden>
Pass: xxxxxx
Encryption Required: Yes
Ignore SSL cert errors: Yes
Server: xxxxxxxxxxxxxx.com
Port: 5223
Use old SSL: Yes

[Andrew Hutchings (linuxjedi)]

Affected me in Karmic, still present in Lucid and Telepathy PPA (0.9.11)

[Vish (vish)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you in the latest telepathy-gabble (0.10.0-1). Can you try with the latest Ubuntu release? Thanks in advance.

[Andrew Hutchings (linuxjedi)]

Hi Vish,

I no longer work for Oracle, use Empathy or use Ubuntu on a desktop so it no longer affects me.

[Vish (vish)]

Thanks for following up. This bug report is being closed due to your last comment regarding this being a non-issue.

[Vish (vish)]

Thanks for following up. This bug report is being closed due to your last comment regarding this being a non-issue.

[shawn zerby (shawnzerby)]

I have this same problem. I can connect from Pidgin with no problem. But I cannot connect from Empathy after importing the account from Pidgin into Empathy. My settings are:

User: <email address hidden>
Pass: xxxxxx
Encryption Required: no (have also tried with yes)
Ignore SSL cert errors: no (have also tried with yes)
Server: xxxxxxxxxxxxxx.com
Port: 5223
Use old SSL: Yes