Songs downloaded using the ubuntu music store rhythmbox plugin get deleted

Bug #575009 reported by Matt Austin
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu One for Rhythmbox
New
Undecided
Unassigned

Bug Description

I purchased an album using the Ubuntu One Music Store Rhythmbox Plugin.

Songs download to my computer without problem, but if I log in to another computer (which syncs to Ubuntu One) then some of the tracks are deleted. These are also then removed from the original machine, and I have to redownload them (have repeated this several times now).

I think it could be to do with the length/characters in the file name?

Artist: The Prodigy
Album: The Dirtchamber Sessions Volume One
Track: Dj Mink / Klf / Franky Bones / Meat Beat Manifesto / Herbie Hancock / 45 King / Propellerheads / Beastie Boys / Track No. 4
Filename: /home/matt/.local/share/ubuntuone/Purchased from Ubuntu One/The Prodigy/The Dirtchamber Sessions Volume One/Dj Mink _ Klf _ Franky Bones _ Meat Beat Manifesto _ Herbie Hancock _ 45 King _ Propellerheads _ Bea.mp3

Matt Austin (mattaustin)
description: updated
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Matt Austin (mattaustin) wrote :
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Matt Austin (mattaustin) wrote :
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Philip Armstrong (phil-ubuntu) wrote :

I've just seen this with a downloaded album on my Ubuntu One account. I'd noticed that it was missing from my files (both on my laptop & the Ubuntu One store it syncs with) & went to the Ubuntu One store in rhythmbox to get it transferred again. That part worked fine: the file was queued for download.

I then browsed to my Ubuntu One store in Firefox & went to download the file directly (which has been my usual pattern: the sync seems very slow to catch up with newly purchased music). During the download, the file was deleted on the Ubuntu One store from underneath me & the file failed to download completely!

Wondering if the UbuntuOne sync process was deleting the file behind my back, I turned off the UbuntuOne file sync option in the UbuntuOne Preferences & transferred the file *again* from the Ubuntu One music store, then downloaded it directly from my UbuntuOne file store via Firefox before transferring the file to the appropriate place in my Purchased Music directory in ~/.ubuntuone.

Now I don't want to turn the file sync back on again in case it decides to delete the file from my Ubuntu One music again!

The file in question was:

 ~/.ubuntuone/Purchased from Ubuntu One/Marillion/Misplaced Childhood/Blind Curve: Vocal Under A Bloodlight_Passing Strangers_Mylo_Perimeter Walk_Threshold (1998 Digital Remaster).mp3

like the original reporter, I had just re-added this laptop to the Ubuntu One synchronisation, as it had seemed to have lost it's connection altogether & been unable to login. I'm guessing that the synchronisation process had spotted that the file wasn't present on my local copy & decided to delete it from the UbuntuOne filestore, but surely this behaviour is the exact opposite of what it should do? If I'm syncing to UbuntuOne, it's probably because I want the files on UbuntuOne to be downloaded to my new machine, not deleted because they don't exist on the local machine!

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