Suspend-Resume Regression in 10.04 on Dell Studio 1555 with Radeon HD 4500

[Will Briggs]

Hi, Filing a bug as this is regressive behaviour from 9.10.

Suspend-Resume worked fine on my Dell Studio 1555 in 9.10 (apart from the odd resume leading to thrashing, which is apparently a known issue - https://bugs.launchpad.net/ubuntu/+bug/391628 ).

Resume now comes back to blank screen. I have feeling that this was a bug that was apparent at the early stages of 9.10 where the resume is actually succesful - apart from the screen turning back on. This was fixed in some upgrade of 9.10. I now see it in lucid.

For instance, I cannot see an error in the awake cycle of /var/log/pm-suspend.log yet all I have is a blank screen.

Tue May 4 08:45:23 EST 2010: Awake.
Tue May 4 08:45:23 EST 2010: Running hooks for resume
/etc/pm/sleep.d/action_wpa resume suspend:success.
/usr/lib/pm-utils/sleep.d/99video resume suspend:success.
/usr/lib/pm-utils/sleep.d/98video-quirk-db-handler resume suspend:success.
/usr/lib/pm-utils/sleep.d/95packagekit resume suspend:method return sender=:1.82 -> dest=:1.81 reply_serial=2
success.
/usr/lib/pm-utils/sleep.d/95led resume suspend:not applicable.
/usr/lib/pm-utils/sleep.d/95anacron resume suspend:success.
/usr/lib/pm-utils/sleep.d/94cpufreq resume suspend:success.
/usr/lib/pm-utils/sleep.d/90clock resume suspend:not applicable.
/usr/lib/pm-utils/sleep.d/75modules resume suspend:success.
/usr/lib/pm-utils/sleep.d/55NetworkManager resume suspend:success.
/usr/lib/pm-utils/sleep.d/49bluetooth resume suspend:not applicable.
/etc/pm/sleep.d/10_unattended-upgrades-hibernate resume suspend:success.
/etc/pm/sleep.d/10_grub-common resume suspend:success.
/usr/lib/pm-utils/sleep.d/01PulseAudio resume suspend:success.
/usr/lib/pm-utils/sleep.d/00powersave resume suspend:success.
/usr/lib/pm-utils/sleep.d/00logging resume suspend:success.
/usr/lib/pm-utils/sleep.d/000kernel-change resume suspend:success.
Tue May 4 08:45:25 EST 2010: Finished.

When I first installed lucid laptop would not suspend at all - as outlined in this bug: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/526354 I am therefore running kernel / fglrx / pm-utils from lucid-proposed.

Suspend/Resume is key functionality and while I recognise there is little that can be done without dropping fglrx (which has it's own issues) - this was working and now it's not.

W.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: fglrx 2:8.723.1-0ubuntu3
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic x86_64
NonfreeKernelModules: fglrx
Architecture: amd64
Date: Tue May 4 09:35:58 2010
MachineType: Dell Inc. Studio 1555
ProcCmdLine: root=UUID=2be78935-0f69-43ca-9fdb-6f90432ee8a8 ro quiet splash
ProcEnviron:
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
SourcePackage: fglrx-installer
dmi.bios.date: 04/23/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: 0C234M
dmi.board.vendor: Dell Inc.
dmi.board.version: A06
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A06
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd04/23/2009:svnDellInc.:pnStudio1555:pvrA06:rvnDellInc.:rn0C234M:rvrA06:cvnDellInc.:ct8:cvrA06:
dmi.product.name: Studio 1555
dmi.product.version: A06
dmi.sys.vendor: Dell Inc.
system:
 distro: Ubuntu
 codename: lucid
 architecture: x86_64
 kernel: 2.6.32-22-generic

[Roby Chok (tomasz-cenian)]

Also on Dell Studio 1555. Radeon 4500. fglrx driver in use,
2.6.32-22-generic #33-Ubuntu SMP Wed Apr 28 13:28:05 UTC 2010

After fix for this bug https://bugs.launchpad.net/ubuntu/lucid/+source/linux/+bug/526354 has been committed and released, laptop properly goes into standby mode. However when trying to resume screen stays black (no backlight even). Sysrq keys work (the only way to reboot apart from pressing and holding power button).
Switching to open driver fixes the problem, but due to the lack of PM with open driver, fan is blowing at full speed at most times ), with temps much higher than fglrx. (+noise).
Sad, beacuse the open driver works better than fglrx (no tearing, better handling compiz).
Still I have to cope with the lack of suspen/resume which is very inconvenient but still better than overheating and reducing battery life.

[Sigve Indregard (sigve-indregard)]

I can confirm this. Dell Studio 1555 here on the new kernel and pm-utils from proposed. No error in log, yet only a black screen.

[sonicated (tc-sonicated)]

I can also confirm this on my Dell Inspiron 6400 with an ATI Mobility Radeon X1300.

[Bohdan Koval (koval-bogdan)]

I have the same issue on my Dell Studio 1555 laptop. It seems that resume from suspend became broken after I've installed updates for Ubuntu 10.04 yesterday. One of this updates was a new kernel version.

[Randy West (randywest55)]

I can confirm this as well on my Dell Inspiron 5100. There were no issues previous to 10.04, but now the screen remains black after resuming, and I am forced to hard reboot.

[Tadej Novak (ntadej)]

Same issue with Dell Inspiron 9200. After suspend screen remains turned off.

[tyknkd (tyknkd)]

I can confirm on Dell Studio 1555
BIOS A08
Ubuntu 10.04
Linux 2.6.32-22-generic x86_64
ATI Mobility Radeon HD 4570
fglrx

This behavior began after kernel update. With previous kernel (2.6.32-21), system would not suspend and only locked-screen as described in this bug: https://bugs.launchpad.net/ubuntu/+source/pm-utils/+bug/573938.

Suspend and resume worked in Karmic.

[Glenn J. Schworak (glenn-schworak)]

My wife and I have matching Studio 1555 laptops. We both started getting this issue as soon as we upgraded to 10.04. Hope it gets fixed soon. This worked fine in 9.10.

[Daren (impakt242)]

I also have the same issue on my Dell Inspiron 8500 with ATI Radeon video card. Tried setting radeon.modeset=0 and/or modeset=0 on boot options but that locks the machine after a few minutes.

Also tried pm-suspend with various options, all to no avail.

[Michele Corazza (ashmikuz)]

With dell studio 1555 and the standard repo 64-bit kernel i found latest version of the ati driver released these days (10.5) solves the problem.
Download it from the official ati/amd website and try if that works.
Changelog of ati driver also states:
"Resuming from sleep no longer causes the display number overlay to become corrupted"

[Ward (wpoely86)]

With a studio 1537, it also fixed with the 10.5 drivers.

[Gareth Jones (java-jones)]

I have a Lenovo T500 with ATI Mobility Radeon HD 3650 and stock 64bit kernel. I had the same problem (resume ok in karmic, but blank screen in Lucid). The new 10.5 ati driver does not fix the problem.

[Sigve Indregard (sigve-indregard)]

On Dell Studio 1555, confirm fixed by 10.5 drivers.

[Will Briggs (will-briggs)]

As the OP, I can confirm that the 10.5 drivers fix this issue.
Thanks.

[John Macdonald (jxtreme42)]

On a Dell Studio 1555 with a Radeon Mobility 4500, I can confirm that the 10.5 driver fixes this. Thank God.

[Daren (impakt242)]

New drivers don't support my old Radeon 9600 card, so didn't solve my particular issue

[Randy West (randywest55)]

The new drivers don't support my Radeon Mobility 7500 either, so my issue remains unresolved as well.

[Jeremy Foshee (jeremyfoshee)]

Daren / Randy,
     Please file new bugs for your issues.

Thanks!

~JFo

[Daren (impakt242)]

Done, new bug is here: https://bugs.launchpad.net/ubuntu/+source/pm-utils/+bug/587180