[GeForce 310M] freeze w/ screen garbling (suspect xorg crash) [Lucid]

[Peter B P]

Binary package hint: xorg

Firing blind, but will update this as i find out more:

I'm using Lucid Lynx final release, fresh installed, on this system (Samsung laptop R580, Intel Core i3@2,13 Ghz, 4 G RAM, nvidia 330M). System has been in use for a few days with this install.

Symptoms: random hard system freezes where the screen either becomes garbles or torn across the middle (vertically) with no cursor response to mouse movement, OR (non-garbled) screen freeze with a short lasting cursor response to mouse movement with a hard freeze of the screen and all computer activity shortly after, OR an immediate freeze with no response whatsoever to user input and no screen garbling.

Dropping out to TTY doesnt work; in all cases a hard shutdown is required, as keyboard input becomes impossible.

Conditions:

Happens uniquely when Firefox is the foremost application and a Firefox window is active. Freezes tend to happen with moderate windows and tab number active (fx. 3 windows and perhaps 15 tabs in all).

Other active apps (typically): Pidgin, Vinagre, Nautilus, Gedit, System monitor.

Other software of interest installed or in use on system: CPU Frequency Scaling Monitor 2.30.0 (4x, one for each CPU core) attached to gnomepanel. Gnome-do installed but never invoked at any time close to crashes.

Other tests: Have been left on overnight with System monitor on the resources overview to test of that would trigger a crash/freeze, which it hasn't yet.

Therefore, I suspect that it is a bug in X-org, triggered by Firefox in an unknown way.

I cannot attach apport information, as it does not report anything upon reboot (no reports of kernel panics or the like).

System did not show any such behavior during testing Lucid from Beta 2 and up to RC.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: xorg 1:7.5+5ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic x86_64
Architecture: amd64
Date: Mon May 3 17:47:01 2010
DkmsStatus: Error: [Errno 2] No such file or directory
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
MachineType: SAMSUNG ELECTRONICS CO., LTD. R580
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=21a32543-007a-4be3-af0c-2ac109c0d399 ro quiet splash
ProcEnviron:
 LANG=en_DK.utf8
 SHELL=/bin/bash
SourcePackage: xorg
dmi.bios.date: 02/12/2010
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 06JB.M024.20100212.hkk
dmi.board.asset.tag: Tag 12345
dmi.board.name: R580
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr06JB.M024.20100212.hkk:bd02/12/2010:svnSAMSUNGELECTRONICSCO.,LTD.:pnR580:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR580:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.name: R580
dmi.product.version: Not Applicable
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: lucid
 architecture: x86_64
 kernel: 2.6.32-21-generic

[Peter B P (peterbp)]

Status update:

Over the past week, I've experienced a hard freeze once more. Active apps were Firefox, System Monitor, Deluge torrent, and the gnome-screensaver.

The freeze was triggered just after the gnome-screensaver kicked in, and i tried wakign the computer from the screensaver again with a mouse movement, at which point i found it to have been hard frozen, with the screensaver stuck on the first picture in the slideshow sequence.

I noticed there was still harddisk (and LAN) activity from time to time due to an active bittorrent in the background.

[Familie Schlichting (familie-schlichting)]

After using Firefox system freezes completely. This happens after 10min or sometimes even just after 2 hours. I also suspected the ath9k-driver. My wlan chip is AR9220, which is basically the PCI version of AR9280:

sudo lspci -vv -nn -s 01:09
01:09.0 Network controller [0280]: Atheros Communications Inc. AR922X Wireless Network Adapter [168c:0029] (rev 01)
 Subsystem: D-Link System Inc Device [1186:3a78]
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 168, Cache Line Size: 32 bytes
 Interrupt: pin A routed to IRQ 17
 Region 0: Memory at ee000000 (32-bit, non-prefetchable) [size=64K]
 Capabilities: [44] Power Management version 2
  Flags: PMEClk- DSI- D1- D2- AuxCurrent=100mA PME(D0+,D1-,D2-,D3hot+,D3cold-)
  Status: D0 PME-Enable- DSel=0 DScale=0 PME-
 Kernel driver in use: ath9k
 Kernel modules: ath9k

On the other side hours of streaming music causes no freeze. Memcheck and badblocks showed no errors of memory or harddrives.

[André Nascimento (afpnascimento)]

When I use firefox to visit the following site http://www.levenez.com/unix/ my system totally freeze. This happen when I put the mouse over the timeboard image.

Symptoms: I can move the mouse but when I click on some icon i haven't any response. If I'm listening to music, for example, the player remains playing. The keyboard also freeze. To solve the problem I need to force the shutdown whith the power button.

I'm using Lucid Lynx (2.6.32-22-generic #36-Ubuntu; i686), in a laptop sony vaio VGN-NR11S/S.

CPU: Intel(R) Core(TM)2 Duo CPU T5250 @ 1.50GHz

RAM: 2.0 GIB

Firefox: Mozilla/5.0 (X11; U; Linux i686; pt-PT; rv:1.9.2.3) Gecko/20100423 Ubuntu/10.04 (lucid) Firefox/3.6.3

[Bryce Harrington (bryce)]

It sounds like a GPU lockup. These are notoriously hard to debug. On -intel there are tools and such for doing so, but those don't exist for nouveau.

It is likely that this issue is fixed in a newer kernel since GPU lockups tend to be bugs in the kernel drm code. So, you might try just upgrading your kernel.

Please test Precise (e.g. with a live cd), and if it still occurs there we can approach upstream about it.

[Peter B P (peterbp)]

Bryce, thanks for the feedback. I'm not using LL LTS anymore, but i'll keep your advice in mind if i run into that kind of crashes in the future.

[Launchpad Janitor (janitor)]

[Expired for xserver-xorg-video-nouveau (Ubuntu) because there has been no activity for 60 days.]