Ubuntu
openoffice.org package

OpenOffice.org Writer 3.2 crashes when saving in RTF format

Bug #573879 reported by Alessandro Pedarra
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

In Ubuntu 10.04 cannot save a document in RTF format since the Writer crashes, instead have to use Abiword (very nice piece of software).

Revision history for this message
Monkey (monkey-libre) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in openoffice.org.
(With many applications, you can report a future bug directly on the appropriate package by opening the application's "Help" menu and choosing "Report a Problem". https://wiki.ubuntu.com/ReportingBugs)

affects: ubuntu → openoffice.org (Ubuntu)
Revision history for this message
Tobias Höpner (t-hoepner) wrote :

I have the same problem: After upgrading to ubuntu 10.4, OpenOffice 3.2 Writer crashes when saving in rtf-format.

Revision history for this message
Chris Cheney (ccheney) wrote :

[This is an automatic notification.]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect 573879

This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report. Thanks in advance!

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Changed in openoffice.org (Ubuntu):
status: New → Incomplete
Revision history for this message
Pablo Boullosa (pabloboullosa) wrote :

I also have the same problem. At first I didn't, but suddenly it became impossible to save in .rtf format. Just upgradedo to 10.04 3 days ago.

I followed the instructions to apport-collect, until it said i was not the one authorized to do this. Something went wrong, I guess.

Thanks,

PB

Revision history for this message
zob (zob) wrote :

This is not an ubuntu nor a linux problem. It is entirely an openoffice-bug. The same thing happens on windows.
There's a thread on the subject here: http://www.oooforum.org/forum/viewtopic.phtml?t=98466
However it has not been reported as a bug to openoffice. I, for one, don't understand their bug-reporting system at all (as I write in the thread I mentioned). Unfortunately it seems that no one else does either.

Revision history for this message
zob (zob) wrote :

More here:
http://user.services.openoffice.org/en/forum/viewtopic.php?f=16&t=30834&p=140843#p140843

Oh. And to reproduce the bug you have to use the copy-function at least once in the document. Then save to rtf, and it WILL crash.

Revision history for this message
zob (zob) wrote :

Ok. It seems there might be a fix in 10.04.1 if I understand this correctly:
https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/563931

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.
Subscribing...

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.