installing upgrade to 10.4 LTS one app failed to install and it opened this bug report

[Rich Reusser]

Binary package hint: update-manager

it moved on so i don't have a clue which package failed

[Jean-Baptiste Lallement (jibel)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. Could you please add the log files from '/var/log/dist-upgrade/' to this bug report as separate attachments? Thanks in advance.

[Rich Reusser (richreusser)]

On 05/02/2010 03:14 AM, Jean-Baptiste Lallement wrote:
> Thanks for taking the time to report this bug and helping to make Ubuntu
> better. Could you please add the log files from '/var/log/dist-upgrade/'
> to this bug report as separate attachments? Thanks in advance.
>
> ** Changed in: update-manager (Ubuntu)
> Status: New => Incomplete
>
>
Here there are. Hope they help. "apt-term.log" wouldn't attach, nor
could I copy it to another directory. The file size is reported as 405.3
KiB, but opening it with Kate or Kwrite shows only an empty file.

Also, for what it is worth, the upgrade broke my NFS links to my Linux
server. I can still see and work with the server directories using
Samba, but I need to get the NFS system back for security. Not sure how
long that will take me.

Rich

[Jean-Baptiste Lallement (jibel)]

Thanks for the files

The relevant error is
---
Unpacking replacement openoffice.org-base-core ...
lzma: Decoder error
dpkg-deb: subprocess <decompress> returned error exit status 1
dpkg: error processing /var/cache/apt/archives/openoffice.org-base-core_1%3a3.2.0-7ubuntu4_i386.deb (--unpack):
 short read in buffer_copy (backend dpkg-deb during `./usr/lib/openoffice/basis3.2/program/libdbali.so')
No apport report written because the error message indicates a dpkg I/O error

It seems that there was an error caused by a corrupted archive or a faulty media. Please execute the following commands, as it will clear your package cache, in a terminal ( Applications -> Accessories -> Terminal ) :

sudo apt-get clean
sudo apt-get update

Then try performing the update again. This will likely resolve your issue. If so please set the bug's status to Invalid. If it doesn't then please run a filesystem check.
Thanks in advance!

[Rich Reusser (richreusser)]

On 05/02/2010 02:32 PM, Jean-Baptiste Lallement wrote:
> Thanks for the files
>
> The relevant error is
> ---
> Unpacking replacement openoffice.org-base-core ...
> lzma: Decoder error
> dpkg-deb: subprocess<decompress> returned error exit status 1
> dpkg: error processing /var/cache/apt/archives/openoffice.org-base-core_1%3a3.2.0-7ubuntu4_i386.deb (--unpack):
> short read in buffer_copy (backend dpkg-deb during `./usr/lib/openoffice/basis3.2/program/libdbali.so')
> No apport report written because the error message indicates a dpkg I/O error
>
> It seems that there was an error caused by a corrupted archive or a
> faulty media. Please execute the following commands, as it will clear
> your package cache, in a terminal ( Applications -> Accessories ->
> Terminal ) :
>
> sudo apt-get clean
> sudo apt-get update
>
> Then try performing the update again. This will likely resolve your issue. If so please set the bug's status to Invalid. If it doesn't then please run a filesystem check.
> Thanks in advance!
>
>
I'm still feeling my way around with Linux.

When you say "try performing the update again" do you mean the whole of
Kubuntu 10.4 LTS? or just the Open Office application?

If you mean the whole of Kubuntu, I don't know how to force that to run
again.

Thanks,

Rich

[Jean-Baptiste Lallement (jibel)]

You just need to reinstall the openoffice application.

[Jean-Baptiste Lallement (jibel)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future.
To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New".
Thanks again!