Kubuntu upgrade from 9.10 to 10.4 failed

Bug #572790 reported by Bjørn Roald
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
fglrx-installer (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Binary package hint: update-manager

After most of upgrade was completed, but before cleanup and reboot, the upgrade failed.

A message was given stating my system was in unstable state and that some "roll-back"?? command would be run. I did not note this command and could not find it in logs?

After I continued, a new message was given stating the upgrade was complete?

end of main log:

2010-05-01 05:15:58,315 ERROR Exception during pm.DoInstall()
Traceback (most recent call last):
  File "/tmp/tmpNMDXOW/DistUpgradeView.py", line 182, in run
    res = pm.DoInstall(self.writefd)
SystemError: E:Sub-process /usr/bin/dpkg returned an error code (1), E:Sub-process /usr/bin/dpkg returned an error code (1)
2010-05-01 05:15:58,604 ERROR SystemError from cache.commit(): installArchives() failed
2010-05-01 05:15:58,657 DEBUG can't find apport
2010-05-01 05:21:34,787 DEBUG enabling apt cron job
2010-05-01 05:21:34,823 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py'
2010-05-01 05:21:45,896 DEBUG enabling apt cron job

Also had some other errors:
13 matches for "ERROR" in buffer: main.log
    102:2010-04-30 18:49:54,064 ERROR Package myvr3dframework has no priority set
    167:2010-04-30 19:52:05,049 ERROR got an error from dpkg for pkg: '/var/cache/apt/archives/fglrx_2%3a8.723.1-0ubuntu3_amd64.deb': 'subprocess new pre-installation script returned error exit status 1
    171:2010-04-30 19:52:05,176 ERROR got an error from dpkg for pkg: '/var/cache/apt/archives/fglrx_2%3a8.723.1-0ubuntu3_amd64.deb': 'subprocess new pre-installation script returned error exit status 1
    178:2010-04-30 21:31:02,663 ERROR got an error from dpkg for pkg: 'fglrx': 'no package named `fglrx' is installed, cannot configure
    182:2010-04-30 21:31:02,690 ERROR got an error from dpkg for pkg: 'fglrx': 'no package named `fglrx' is installed, cannot configure
    184:2010-04-30 21:33:38,473 ERROR got an error from dpkg for pkg: 'fglrx-amdcccle': 'dependency problems - leaving unconfigured
    188:2010-04-30 21:33:38,474 ERROR got an error from dpkg for pkg: 'fglrx-amdcccle': 'dependency problems - leaving unconfigured
    190:2010-04-30 21:33:38,508 ERROR got an error from dpkg for pkg: 'fglrx-kernel-source': 'dependency problems - leaving unconfigured
    194:2010-04-30 21:33:38,509 ERROR got an error from dpkg for pkg: 'fglrx-kernel-source': 'dependency problems - leaving unconfigured
    196:2010-04-30 21:37:00,185 ERROR got an error from dpkg for pkg: 'xorg-driver-fglrx': 'dependency problems - leaving unconfigured
    200:2010-04-30 21:37:00,185 ERROR got an error from dpkg for pkg: 'xorg-driver-fglrx': 'dependency problems - leaving unconfigured
    206:2010-05-01 05:15:58,315 ERROR Exception during pm.DoInstall()
    211:2010-05-01 05:15:58,604 ERROR SystemError from cache.commit(): installArchives() failed

I have a suspicion this is related to the failure of installing fglrx which I think is the display driver:

http://en.wikipedia.org/wiki/Fglrx

But I feel this is all unfriendly enough to file bug report against the update-manager.

> lsb_release -rd
Description: Ubuntu 10.04 LTS
Release: 10.04

At least konqueror web browsing is broken now. Have not tested much else except for firefox and internet that all seems to work.

-- Thanks for your help

Revision history for this message
Bjørn Roald (bjorn-4roald) wrote :
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Thanks for taking the time to report this bug and helping to make Ubuntu better. Could you please add all the log files from '/var/log/dist-upgrade/' to this bug report as separate attachments? This is very likely a duplicate of bug 565407.

Thanks in advance.

affects: update-manager (Ubuntu) → fglrx-installer (Ubuntu)
Changed in fglrx-installer (Ubuntu):
status: New → Incomplete
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Bjørn Roald (bjorn-4roald) wrote :
Revision history for this message
Bjørn Roald (bjorn-4roald) wrote :
Revision history for this message
Bjørn Roald (bjorn-4roald) wrote :
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Bjørn Roald (bjorn-4roald) wrote :
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Bjørn Roald (bjorn-4roald) wrote :
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Bjørn Roald (bjorn-4roald) wrote :

Thanks for looking at this. I will check out the possible duplicate bug report and come back with my take on that. The rest of the logs are posted.

Other than that, the system is somewhat messed up it seems, The thing I have on top of my list to fix now is Postfix + dovecot that is broken with errors related to SASL. I have to take it bit by bit as I have time. No big time rush, but it would be nice to figure a fast track if possible.

Revision history for this message
Bjørn Roald (bjorn-4roald) wrote :

bug 565407 is he same problem that possibly triggered the effect on the upgrade that I have reported. I certainly had that problem during the upgrade, and even if I can not remember off the top of my head, I think I have run the installer for ATI not the deb package. The stuff I had to get cleaned up vas in /usr/share/ati anyway. Then I ran the installer.

However, I do not think I am willing to agree this is a duplicate of 565407. If you read my description, I am not reporting the fact tha ATI driver did not install. I report the fact that the upgrade behaved rather funny and left me with a broken system.

1.
start
.... upgrade did a lot of stuff
2.
report a problem (the fglrx failure) - I continued
.... upgrade did a lot of stuff again
3.
report that the upgrade had failed and left my system unstable (my interpretation at this point was the the upgrade would be rolled back) - I continued
... upgrade did some work (short time)
4.
reported that the upgrade was complete ?????? ---- What does this mean?

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