empathy crashed with SIGSEGV

Bug #572030 reported by vdude
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

Binary package hint: empathy

I was just trying to start a webcam chat with a friend, and it crashed...

I dont know what happened, so this might be a repeat of something else, but... uh... * kinda clueless *

I'm using 10.04, with all existing normal packages (except Flash alpha added in), and Empathy version 2.30.0.1.

ProblemType: Crash
DistroRelease: Ubuntu 10.04
Package: empathy 2.30.0.1-0ubuntu3
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic x86_64
Architecture: amd64
Date: Thu Apr 29 23:21:55 2010
ExecutablePath: /usr/bin/empathy
LiveMediaBuild: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
ProcCmdline: empathy
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SegvAnalysis:
 Segfault happened at: 0x473475: mov 0x10(%rax),%rax
 PC (0x00473475) ok
 source "0x10(%rax)" (0x00000010) not located in a known VMA region (needed readable region)!
 destination "%rax" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: empathy
StacktraceTop:
 ?? ()
 ?? ()
 ?? ()
 ?? ()
 ?? ()
Title: empathy crashed with SIGSEGV
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
vdude (thevpuli) wrote :
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceTop:
 empathy_video_widget_get_element (widget=<value optimized out>)
 ?? ()
 ?? ()
 ?? ()
 ?? ()

Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
tags: added: apport-failed-retrace
tags: removed: need-amd64-retrace
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thank you taking the time to report this bug and helping to make Ubuntu better. However, processing the crash report to get detailed information for the developers failed as the retracer did not generate a useful symbolic stack trace.
Please try to obtain a backtrace manually following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.

Changed in empathy (Ubuntu):
importance: Undecided → Medium
status: New → Incomplete
visibility: private → public
Revision history for this message
Omer Akram (om26er) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

Revision history for this message
Omer Akram (om26er) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in empathy (Ubuntu):
status: Incomplete → Invalid
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