Not action taken at battery critical level, resulting massive data loss and hardware damage

[Leo]

Binary package hint: gnome-power-manager

I had noticed several times that there is no action when it reaches critical battery level, and I turned it off manually.

Yesterday the laptop just suddenly died as I was typing.

There was no window opened, warning message, kill signal or anything like that. It seems that it went down to the last of drop of battery power and was turned off by the hardware.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: gnome-power-manager 2.30.0-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic i686
Architecture: i386
Date: Thu Apr 29 12:28:57 2010
GnomeSessionIdleInhibited: No
GnomeSessionInhibitors: None
GnomeSessionSuspendInhibited: No
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
MachineType: Acer Aspire one
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=e55a33ba-0d22-48c4-b346-4b12ddb672bd ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: gnome-power-manager
dmi.bios.date: 02/20/2009
dmi.bios.vendor: Acer
dmi.bios.version: V1.05
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Aspire one
dmi.board.vendor: Acer
dmi.board.version: V1.05
dmi.chassis.type: 1
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.05
dmi.modalias: dmi:bvnAcer:bvrV1.05:bd02/20/2009:svnAcer:pnAspireone:pvrV1.05:rvnAcer:rnAspireone:rvrV1.05:cvnAcer:ct1:cvrV1.05:
dmi.product.name: Aspire one
dmi.product.version: V1.05
dmi.sys.vendor: Acer
---
Architecture: i386
DistroRelease: Ubuntu 10.04
GnomeSessionIdleInhibited: No
GnomeSessionInhibitors: None
GnomeSessionSuspendInhibited: No
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
MachineType: Acer Aspire one
Package: gnome-power-manager 2.30.0-0ubuntu1
PackageArchitecture: i386
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=e55a33ba-0d22-48c4-b346-4b12ddb672bd ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Tags: lucid
Uname: Linux 2.6.32-21-generic i686
UserGroups: adm admin cdrom dialout dip fax floppy fuse lpadmin plugdev sambashare tape video
dmi.bios.date: 02/20/2009
dmi.bios.vendor: Acer
dmi.bios.version: V1.05
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Aspire one
dmi.board.vendor: Acer
dmi.board.version: V1.05
dmi.chassis.type: 1
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.05
dmi.modalias: dmi:bvnAcer:bvrV1.05:bd02/20/2009:svnAcer:pnAspireone:pvrV1.05:rvnAcer:rnAspireone:rvrV1.05:cvnAcer:ct1:cvrV1.05:
dmi.product.name: Aspire one
dmi.product.version: V1.05
dmi.sys.vendor: Acer

---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: leorolla 1228 F.... pulseaudio
 /dev/snd/pcmC0D0p: leorolla 1228 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x56340000 irq 16'
   Mixer name : 'Realtek ALC272'
   Components : 'HDA:10ec0272,1025019c,00100001'
   Controls : 14
   Simple ctrls : 8
DistroRelease: Ubuntu 10.04
GnomeSessionIdleInhibited: No
GnomeSessionInhibitors: None
GnomeSessionSuspendInhibited: No
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
MachineType: Acer Aspire one
Package: linux (not installed)
PackageArchitecture: i386
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=e55a33ba-0d22-48c4-b346-4b12ddb672bd ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Regression: No
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: lucid ubuntu-une lucid ubuntu-une needs-upstream-testing
Uname: Linux 2.6.32-22-generic i686
UserGroups: adm admin cdrom dialout dip fax floppy fuse lpadmin plugdev sambashare tape video
dmi.bios.date: 02/20/2009
dmi.bios.vendor: Acer
dmi.bios.version: V1.05
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Aspire one
dmi.board.vendor: Acer
dmi.board.version: V1.05
dmi.chassis.type: 1
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.05
dmi.modalias: dmi:bvnAcer:bvrV1.05:bd02/20/2009:svnAcer:pnAspireone:pvrV1.05:rvnAcer:rnAspireone:rvrV1.05:cvnAcer:ct1:cvrV1.05:
dmi.product.name: Aspire one
dmi.product.version: V1.05
dmi.sys.vendor: Acer

[Leo (leorolla)]

This is the good one.

[Leo (leorolla)]

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[Leo (leorolla)]

Just happened again.

Attached the syslog:
Apr 29 15:15:26 leorolla-laptop avahi-daemon[755]: Received response from host 129.199.97.154 with invalid source port 38848 on interface 'eth1.0'
Apr 29 15:15:27 leorolla-laptop avahi-daemon[755]: Received response from host 129.199.97.154 with invalid source port 38848 on interface 'eth1.0'
Apr 29 15:17:01 leorolla-laptop CRON[15128]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly)
Apr 29 15:49:15 leorolla-laptop kernel: imklog 4.2.0, log source = /proc/kmsg started.
Apr 29 15:49:15 leorolla-laptop rsyslogd: [origin software="rsyslogd" swVersion="4.2.0" x-pid="727" x-info="http://www.rsyslog.com"] (re)start
Apr 29 15:49:15 leorolla-laptop rsyslogd: rsyslogd's groupid changed to 103
Apr 29 15:49:15 leorolla-laptop rsyslogd: rsyslogd's userid changed to 101
Apr 29 15:49:15 leorolla-laptop rsyslogd-2039: Could no open output file '/dev/xconsole' [try http://www.rsyslog.com/e/2039 ]
Apr 29 15:49:15 leorolla-laptop NetworkManager: <info> starting...

It happened around 15:40, well in the middle of the syslog gap (15:17-15:49).

[Jeremy Foshee (jeremyfoshee)]

Hi Leo,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 571649

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Leo (leorolla)]

Three days ago (May 31st, evening) I left it unattended and it went of battery. According to a friend, it looked like Ubuntu was properly shutting it down.

From the syslog and the attached files, is it possible to determine if it was indeed the case?

[Leo (leorolla)]

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[Leo (leorolla)]

Hi Brad, I can confirm that it now works fine with this computer. I'm using an updated 10.10.
Either a fix was released or the symptom has been shut by some other change.

[penalvch (penalvch)]

Leo, this bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.