Cannot disconnect Nokia 6120c in USB mode using "safely remove drive"

[Jane Atkinson]

I have successfully used "safely remove drive" to disconnect my Nokia 6120c SD card in Karmic. That was a while ago, after first release.

I'm currently running the Lucid RC version with all updates applied. When I try to "safely remove drive" on this phone, I get the following error message:

Unable to stop Nokia S60

Error detaching: helper exited with exit code 1: Detaching device /dev/sdh
USB device: /sys/devices/pci0000:00/0000:00:10.3/usb5/5-2)
SYNCHRONIZE CACHE: FAILED: No such file or directory
(Continuing despite SYNCHRONIZE CACHE failure.)
STOP UNIT: FAILED: No such file or directory

If I use "eject" on it, it disconnects properly. But to me, and I suspect many other people, "eject" is associated with optical media.

"safely remove drive" works with an ordinary USB stick. But only if I click on the drive listing in the side panel, not on the open directory window.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-21-generic 2.6.32-21.32
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: VT82xx [HDA VIA VT82xx], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ja 1449 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'VT82xx'/'HDA VIA VT82xx at 0xcfffc000 irq 17'
   Mixer name : 'Analog Devices AD1986A'
   Components : 'HDA:11d41986,1043818f,00100500'
   Controls : 37
   Simple ctrls : 21
Date: Mon Apr 26 10:41:24 2010
HibernationDevice: RESUME=UUID=42bcc0fe-a44c-4857-8c17-cf12559bf96d
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate i386 (20100419.1)
IwConfig:
 lo no wireless extensions.

 eth1 no wireless extensions.
MachineType: System manufacturer System Product Name
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=d458c1cf-f605-477d-84de-305d54731aee ro quiet splash
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_NZ.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34
RfKill:

SourcePackage: linux
dmi.bios.date: 03/25/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS P5VD2-VM ACPI BIOS Revision 1302
dmi.board.name: P5VD2-VM
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.XX
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: 1111
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSP5VD2-VMACPIBIOSRevision1302:bd03/25/2008:svnSystemmanufacturer:pnSystemProductName:pvr:rvnASUSTeKComputerINC.:rnP5VD2-VM:rvr1.XX:cvnChassisManufacture:ct3:cvr1111:
dmi.product.name: System Product Name
dmi.sys.vendor: System manufacturer
---
Architecture: i386
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate i386 (20100419.1)
Package: linux (not installed)
ProcEnviron:
 PATH=(custom, user)
 LANG=en_NZ.utf8
 SHELL=/bin/bash
Tags: lucid
Uname: Linux 2.6.34-020634rc5-generic i686
UnreportableReason: The running kernel is not an Ubuntu kernel
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Jane Atkinson (irihapeti)]

The same thing is happening with the mainline kernel, 2.6.34-rc4

[Jeremy Foshee (jeremyfoshee)]

Hi Irihapeti,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Jane Atkinson (irihapeti)]

The same thing happens with kernel version 2.6.34-rc5.

I tried doing "apport-collect" with this kernel running, but Launchpad complains about a non-standard kernel version.

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu development release http://cdimage.ubuntu.com/daily-live/current/ . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Marco Sulla (xdq4gh24rq)]

Duplicate of Bug #466575 ?