Firefox messes up profile, cannot click tabs

[David Nemeskey]

Binary package hint: firefox

Sometimes when several tabs are open, Firefox goes nuts: it stops loading pages, or does it very slow, and it is successful in about 10% of the time. The tab bar stops reacting to mouse clicks, though ctrl-tab works. Even if I close the window, the process will not stop, I have to kill it manually. Then, if I restart Firefox, the problem does not go away: the tabs remain unreponsive, pages do not load, etc.

As far as I know, the only "cure" is to create a new profile, which is a pain.

I am using 9.10.
Package version: 3.6.2~hg20100218r33594+nobinonly-0ubuntu2~umd1~karmic.
However, it has happened with earlier versions as well.

Please let me know what additional information you need.

[Draycen DeCator (ddecator)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug without some more information. Please run the following command in a terminal:

apport-collect 569466

This will automatically add information about your system to this report so we can more easily determine the cause of this bug. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report. Thanks in advance!

[Draycen DeCator (ddecator)]

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

[David Nemeskey (nemeskeyd)]

Thanks for the reply. Sorry for not answering earlier but it seems that I was using the Mozilla PPA version when I experienced the problems. For the past month, I have been using the default Ubuntu version, and I have had no problems thus far. So I am not really sure what to do; is there a way to assign the bug to the Mozilla PPA? If not (would be a shame, since it begs the question what the difference between the vanilla and Ubuntu version is in this regard), then feel free to close the bug, if you wish to do so.

[Draycen DeCator (ddecator)]

Bugs that occur in Firefox from the Ubuntu Mozilla Team's Daily or Stable PPAs can be filed against 'firefox' (as this report is). I'm glad to hear that the issue has been resolved for you by using the default version. If you would like to continue using that version, then I will close this report since we do not currently have enough information to know what was causing the bug in the daily build you were using. Otherwise, if you want to try the daily PPA again, then please use the apport-collect command I provided earlier after you upgrade to the new version. Just let us know what you would like to do and we can go from there. Thanks!

[Micah Gersten (micahg)]

Just a note, the bugs should be tagged PPA if they are about a PPA build.

On 05/23/2010 05:58 PM, Draycen DeCator wrote:
> Bugs that occur in Firefox from the Ubuntu Mozilla Team's Daily or
> Stable PPAs can be filed against 'firefox' (as this report is). I'm
> glad to hear that the issue has been resolved for you by using the
> default version. If you would like to continue using that version,
> then I will close this report since we do not currently have enough
> information to know what was causing the bug in the daily build you
> were using. Otherwise, if you want to try the daily PPA again, then
> please use the apport-collect command I provided earlier after you
> upgrade to the new version. Just let us know what you would like to
> do and we can go from there. Thanks!
>

[Launchpad Janitor (janitor)]

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]