Empathy (msn) fails to display some messages in the chat window

Bug #568725 reported by E G
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Binary package hint: empathy

A bothersome bug in Empathy, running Ubuntu 10.04 LTS Release Candidate, chatting with someone who's using vanilla Windows Live Messenger. Sometimes, with some messages, I get a notification from the indicator applet about receiving the message, but without the message appearing in the chat-window. Also, with very long messages, the messages don't arrive at all, and the sender gets notified that the message could not be delivered (these I can't even find in the debugging information, and thus that might be a totally unrelated problem).

Found the corresponding times in the debugging information. See attached 'debug.txt'

Some samples of the messages that didn't show up in the chat window:
23:56:15
23:58:07
23:58:09
00:04:24

Some messages received that were attributed to me (and not the sender) in the chatwindow, probably because of the preceeding attempts at sending the messages that didn't show up:
23:58:11
00:04:33

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: empathy 2.30.0.1-0ubuntu3
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Fri Apr 23 00:34:23 2010
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate amd64 (20100419.1)
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.utf8
SourcePackage: empathy

Revision history for this message
E G (kt62rs5) wrote :
description: updated
Revision history for this message
Omer Akram (om26er) wrote :

Thanks for taking time to report this bug and helping to make ubuntu better. Can you please change empathy theme to default and then check if you get the problem there are a few problems with the new theme we are using in Lucid so your problem might be related. Thanks again.

Changed in empathy (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
E G (kt62rs5) wrote :

Switching to the Classic theme seems to have solved the problem. (Though I like the new Ubuntu theme better ;) )

Revision history for this message
Omer Akram (om26er) wrote :

Thanks for taking time to report this bug and helping to make ubuntu better. This particular bug has already been reported but feel free to report any other bugs you may find

Changed in empathy (Ubuntu):
status: Incomplete → Invalid
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