google talk is never authorized / fails to connect

[Halaliel]

Binary package hint: pidgin

Has set for google talk a variety of ways found in others advice, yet I'm never authorized no matter what. same with facebook.

ProblemType: Bug
Architecture: i386
Date: Mon Apr 19 20:16:45 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/pidgin
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: pidgin 1:2.6.2-1ubuntu7.2
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
SourcePackage: pidgin
Uname: Linux 2.6.31-20-generic i686

[Anand Kumria (wildfire)]

Am also getting the same problem - has only started occurring for me towards the end of April too.

[Anand Kumria (wildfire)]

Running pidgin under gdb as:

$ gdb --args pidgin -d
[... elided ...]
(09:40:12) autorecon: do_signon called
(09:40:12) autorecon: calling purple_account_connect
(09:40:12) account: Connecting to account <email address hidden>/.
(09:40:12) connection: Connecting. gc = 0x15ca880
(09:40:12) dnssrv: querying SRV record for gmail.com: _xmpp-client._tcp.gmail.com
(09:40:12) autorecon: done calling purple_account_connect
(09:40:12) dnssrv: res_query returned an error
(09:40:12) dns: DNS query for 'gmail.com' queued
(09:40:12) dns: Wait for DNS child 9325 failed: No child processes
(09:40:12) dns: Wait for DNS child 9326 failed: No child processes
(09:40:12) dns: Wait for DNS child 9323 failed: No child processes
(09:40:12) dns: Wait for DNS child 9322 failed: No child processes
(09:40:12) dns: Created new DNS child 9354, there are now 1 children.
(09:40:12) dns: Successfully sent DNS request to child 9354
(09:40:12) dns: Got response for 'gmail.com'
(09:40:12) dnsquery: IP resolved for gmail.com
(09:40:12) proxy: Attempting connection to 209.85.227.18
(09:40:12) proxy: Connecting to gmail.com:5222 with no proxy
(09:40:12) proxy: Connection in progress
(09:40:14) util: Writing file accounts.xml to directory /home/anand/.purple
(09:40:14) util: Writing file /home/anand/.purple/accounts.xml
(09:40:14) util: Writing file blist.xml to directory /home/anand/.purple
(09:40:14) util: Writing file /home/anand/.purple/blist.xml
dns[9354]: nobody needs me... =(
(09:40:33) proxy: Connecting to gmail.com:5222.
(09:40:33) proxy: Error connecting to gmail.com:5222 (Connection timed out).
(09:40:33) proxy: Connection attempt failed: Connection timed out
(09:40:33) proxy: Attempting connection to 209.85.227.17
(09:40:33) proxy: Connecting to gmail.com:5222 with no proxy
(09:40:33) proxy: Connection in progress
(09:40:54) proxy: Connecting to gmail.com:5222.
(09:40:54) proxy: Error connecting to gmail.com:5222 (Connection timed out).
(09:40:54) proxy: Connection attempt failed: Connection timed out
(09:40:54) proxy: Attempting connection to 209.85.227.83
(09:40:54) proxy: Connecting to gmail.com:5222 with no proxy
(09:40:54) proxy: Connection in progress
(09:41:15) proxy: Connecting to gmail.com:5222.
(09:41:15) proxy: Error connecting to gmail.com:5222 (Connection timed out).
(09:41:15) proxy: Connection attempt failed: Connection timed out
(09:41:15) proxy: Attempting connection to 209.85.227.19
(09:41:15) proxy: Connecting to gmail.com:5222 with no proxy
(09:41:15) proxy: Connection in progress
(09:41:36) proxy: Connecting to gmail.com:5222.
(09:41:36) proxy: Error connecting to gmail.com:5222 (Connection timed out).
(09:41:36) proxy: Connection attempt failed: Connection timed out
(09:41:36) jabber: Couldn't connect directly to gmail.com. Trying to find alternative connection methods, like BOSH.
(09:41:36) dnssrv: querying TXT record for gmail.com: _xmppconnect.gmail.com
(09:41:37) dnssrv: res_query returned an error
(09:41:37) jabber: Unable to find alternative XMPP connection methods after failing to connect directly.
(09:41:37) connection: Connection error on 0x15ca880 (reason: 0 description: Unable to connect)
(09:41:37) account: Disconnecting account akumria@g...

[Anand Kumria (wildfire)]

Note, if I set the 'Connect server' (on the advanced tab) to: talk.google.com

I am successfully able to connect. I suspect that the Google Talk protocol plugin for Pidgin should default this setting so that individual users to not need to do this.

Setting the Connect server is also required for people using 'Google Apps for Domains' with pidgin.

http://www.google.com/support/a/bin/answer.py?hlrm=en&answer=49147

[Halaliel (halaliel)]

I see the above addition in advanced tab did work. So google talk works again. Thank You !

[Victor Vargas (kamus)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test a current, supported, Ubuntu version. Thanks in advance

[Launchpad Janitor (janitor)]

[Expired for pidgin (Ubuntu) because there has been no activity for 60 days.]