Ubuntu
ubuntuone-client package

Ubuntu One randomly stops working, this time with large red exclamation point.

Bug #563513 reported by netlurker on 2010-04-15

This bug report is a duplicate of: Bug #458393: BadTransition: SYS_SERVER_RESCAN_DONE. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	ubuntuone-client (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Binary package hint: ubuntuone-client

Every few days I get some error from Ubuntu One. Usually is an auth error and I assume the auth servers may be temporarily down. This time it's a large red exclamation point and trying to open UO asked me to send problem report.

ProblemType: Bug
.home.chris..config.ubuntuone.syncdaemon.conf:
[bandwidth_throttling]
read_limit = 0
write_limit = 0
on = False
.home.chris..config.ubuntuone.ubuntuone.client.conf:
[ubuntuone]
connected = True
connect = 0
show_applet = 1
bookmarked = True
Architecture: i386
Date: Wed Apr 14 22:24:19 2010
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
PATH=(custom, user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-20-generic i686

Tags:

Revision history for this message

netlurker (lists-ubuntu-tekzone) wrote on 2010-04-15:

.home.chris..cache.ubuntuone.log.oauth.login.log.txt Edit (4.2 KiB, text/plain; charset="utf-8")
.home.chris..cache.ubuntuone.log.syncdaemon.exceptions.log.txt Edit (511 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (3.9 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (207 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (2.5 KiB, text/plain; charset="utf-8")

Revision history for this message

Mitch Towner (kermiac) wrote on 2010-04-15:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 458393, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

The current workaround for this issue is to right-click the Ubuntu One applet -> Select "preferences" -> set "connect on start" to "never". Note that you will need to manually connect in order to be able to sync your files after doing this. This can be done by left-clicking the Ubuntu One applet & selecting "connect".