Acer Euro and dollar keys do not work in Lucid

Bug #563422 reported by Dan Dart
28
This bug affects 5 people
Affects Status Importance Assigned to Milestone
udev (Ubuntu)
Incomplete
Medium
Unassigned

Bug Description

Now in Lucid the media keys work well on my Acer laptop. One of the only things left is the € and $ keys to the left and right of the up key. Note that xev does not detect the keys at all.

affects: ubuntu → udev (Ubuntu)
Glanthor (glanthor)
Changed in udev (Ubuntu):
status: New → Confirmed
Revision history for this message
Martin Pitt (pitti) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Please exercise the steps at https://wiki.ubuntu.com/Hotkeys/Troubleshooting to determine at which level your hotkey problems occur, and attach the collected information. Most probably the keys will produce an unknown or wrong key code with the "keymap" tool, in which case you need to follow /usr/share/doc/udev/README.keymap.txt.gz to determine the scan code - key code mapping for the broken/missing keys.

Thank you!

Changed in udev (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Martin Pitt (pitti) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

Revision history for this message
Dan Dart (dandart) wrote :

I do not have the laptop working anymore and am unable to test this, but I do remember that pressing any key in xev worked, but these didn't. I eventually got the buttons working with acerhk - this is what is missing. I think new users installing Ubuntu wanting these keys shouldn't have to go through the hassle of getting acerhk - plug and play should work.

Revision history for this message
Sree Harsha Totakura (sriharsha-totakura) wrote :

Hi Martin,

I can help you with this issue. I have an acer laptop and the euro and dollar keys doesn't work in X. I followed the steps in https://wiki.ubuntu.com/Hotkeys/Troubleshooting. With the 'keymap' tool, I see that the 'euro' key, when pressed, is producing 'scan code: 0xB3 key code: euro'; the dollar key - 'scan code: 0xB4 key code: dollar'.
With the xev, the keys are not producing any events.

Revision history for this message
Martin Pitt (pitti) wrote :

Ah, thanks Sree. Then it seems the keymaps are correct, but X.org can't use them due to bug 313514.

Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu laptop testing tracker.

A list of all reports related to this bug can be found here:
http://laptop.qa.ubuntu.com/qatracker/reports/bugs/563422

tags: added: laptop-testing
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