Empathy stop responding when using SIP

[John Markh]

Binary package hint: empathy

Empathy stop responding when using SIP (initiating a call).

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: empathy 2.30.0.1-0ubuntu3
ProcVersionSignature: Ubuntu 2.6.32-20.30-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-20-generic i686
Architecture: i386
Date: Wed Apr 14 10:48:52 2010
EcryptfsInUse: Yes
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20100322)
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_CA.utf8
SourcePackage: empathy
XsessionErrors:
 (polkit-gnome-authentication-agent-1:1360): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nm-applet:1352): Gdk-CRITICAL **: gdk_window_thaw_toplevel_updates_libgtk_only: assertion `private->update_and_descendants_freeze_count > 0' failed
 (Do:1363): Wnck-CRITICAL **: wnck_set_client_type got called multiple times.
 (gnome-terminal:1812): Gtk-CRITICAL **: gtk_accel_map_unlock_path: assertion `entry != NULL && entry->lock_count > 0' failed

[Omer Akram (om26er)]

Thanks for taking time to report this bug. Can you please start empathy from terminal with empathy EMPATHY_DEBUG=all and try to make SIP call when empathy hangs please copy that text in the terminal and attach it here.

[John Markh (dragonsol)]

$ empathy EMPATHY_DEBUG=all
(empathy:2023): tp-fs-DEBUG: GetSessionHandlers replied:
(empathy:2023): tp-fs-DEBUG: - session /org/freedesktop/Telepathy/Connection/sofiasip/sip/johnm_40sip_2espikko_2ecom/MediaChannel0/MediaSession2
(empathy:2023): tp-fs-DEBUG: type rtp
(empathy:2023): tp-fs-DEBUG: adding session handler /org/freedesktop/Telepathy/Connection/sofiasip/sip/johnm_40sip_2espikko_2ecom/MediaChannel0/MediaSession2, type rtp
(empathy:2023): tp-fs-DEBUG: calling MediaSessionHandler::Ready
(empathy:2023): tp-fs-DEBUG: New stream, stream_id=0, media_type=0, direction=3

(empathy:2023): GLib-GObject-WARNING **: IA__g_object_newv: object class `FsRawUdpStreamTransmitter' has no property named `controlling-mode'
(empathy:2023): tp-fs-DEBUG: stream 0 0x9287920 (audio) _tf_stream_try_sending_codecs: called (send_local:1 send_supported:0)
(empathy:2023): tp-fs-DEBUG: stream 0 0x9287920 (audio) _tf_stream_try_sending_codecs: 103: audio SPEEX clock:8000 channels:1
(empathy:2023): tp-fs-DEBUG: stream 0 0x9287920 (audio) _tf_stream_try_sending_codecs: 104: audio SPEEX clock:16000 channels:1
(empathy:2023): tp-fs-DEBUG: stream 0 0x9287920 (audio) _tf_stream_try_sending_codecs: 98: audio AMR clock:8000 channels:1 octet-align=1 crc=0 robust-sorting=0 interleaving=0
(empathy:2023): tp-fs-DEBUG: stream 0 0x9287920 (audio) _tf_stream_try_sending_codecs: 96: audio SIREN clock:16000 channels:0 bitrate=16000
(empathy:2023): tp-fs-DEBUG: stream 0 0x9287920 (audio) _tf_stream_try_sending_codecs: 0: audio PCMU clock:8000 channels:0
(empathy:2023): tp-fs-DEBUG: stream 0 0x9287920 (audio) _tf_stream_try_sending_codecs: 8: audio PCMA clock:8000 channels:0
(empathy:2023): tp-fs-DEBUG: stream 0 0x9287920 (audio) _tf_stream_try_sending_codecs: 3: audio GSM clock:8000 channels:0
(empathy:2023): tp-fs-DEBUG: stream 0 0x9287920 (audio) _tf_stream_try_sending_codecs: 100: audio telephone-event clock:16000 channels:0 events=0-15
(empathy:2023): tp-fs-DEBUG: stream 0 0x9287920 (audio) _tf_stream_try_sending_codecs: 101: audio telephone-event clock:8000 channels:0 events=0-15
(empathy:2023): tp-fs-DEBUG: stream 0 0x9287920 (audio) fs_codecs_to_tp: adding codec SPEEX [103]
(empathy:2023): tp-fs-DEBUG: stream 0 0x9287920 (audio) fs_codecs_to_tp: adding codec SPEEX [104]
(empathy:2023): tp-fs-DEBUG: stream 0 0x9287920 (audio) fs_codecs_to_tp: adding codec AMR [98]
(empathy:2023): tp-fs-DEBUG: stream 0 0x9287920 (audio) fs_codecs_to_tp: adding codec SIREN [96]
(empathy:2023): tp-fs-DEBUG: stream 0 0x9287920 (audio) fs_codecs_to_tp: adding codec PCMU [0]
(empathy:2023): tp-fs-DEBUG: stream 0 0x9287920 (audio) fs_codecs_to_tp: adding codec PCMA [8]
(empathy:2023): tp-fs-DEBUG: stream 0 0x9287920 (audio) fs_codecs_to_tp: adding codec GSM [3]
(empathy:2023): tp-fs-DEBUG: stream 0 0x9287920 (audio) fs_codecs_to_tp: adding codec telephone-event [100]
(empathy:2023): tp-fs-DEBUG: stream 0 0x9287920 (audio) fs_codecs_to_tp: adding codec telephone-event [101]
(empathy:2023): tp-fs-DEBUG: stream 0 0x9287920 (audio) _tf_stream_try_sending_codecs: calling MediaStreamHandler::Ready
(empathy:2023): tp-fs-DEBUG: stream 0 0x9287920 (audio) _tf_stream_bus_message: Codecs changed
(empath...

[Omer Akram (om26er)]

I have opened an upstream task and provided these two logs you have attached here. Please subscribe yourself to the upstream bug report so that you could be able to reply to any informatuion they request. Thanks

[Omer Akram (om26er)]

the upstream bug was closed due to lack of required information. please re-open this bug by setting the status to 'NEW' once you provide the required info to the upstream bug report.