"music" drivers didn't work at download

[Italo Mastrobuoni]

Binary package hint: totem

I tried to play an Mp3, previously aquired with WinXP, and after having downloaded new drivers, as suggested by the system itself, there was still something missing..., and no clue how to get it!

ProblemType: Bug
Architecture: i386
Date: Tue Apr 13 22:30:40 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/totem
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: totem 2.28.2-0ubuntu3
ProcEnviron:
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
SourcePackage: totem
Uname: Linux 2.6.31-20-generic i686

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.