Can't connect to a SIP account

[Marco Lackovic]

Binary package hint: ekiga

I have tried to connect to a SIP account (specifically voipcheap) in Ekiga 3.2.6 on Ubuntu 10.04 and got the following error:

Could not register (Transport error)

I did the following:
- Edit / Accounts
- Accounts / Add a SIP account

Name: VoipCheap
Registar: sip.voipcheap.com
User: (username from voipcheap)
Authentication user: (username from voipcheap)
Password: (password from voipcheap)
Timeout: 3600 (left default)

- Edit / Preferences
- Protocols / SIP Settings

Outbound proxy: sip.voipcheap.com
Forward URI: sip: (left default)
Send DTMF as: INFO (tried also with RFC2833 but didn't work)

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: ekiga 3.2.6-1ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-20.29-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-20-generic x86_64
Architecture: amd64
Date: Mon Apr 12 20:48:05 2010
ExecutablePath: /usr/bin/ekiga
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: ekiga

[Eugen Dedu (eugen-dedu)]

Please try with ekiga 4.0.0 or later, this bug is likely fixed.

[Nick Dowson (nickmdowson)]

Hi, I've just tried this and getting the same problem with Ekiga 4.0.1, getting the same error with ekiga.net and ostel.co accounts.
Am behind a router, not sure if that affects this, I imagine most people are...
On Kubuntu 14.10.
Cheers.