Firefox doesn't respond and then crashes

Bug #561544 reported by Mathilda Young
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: firefox

While loading a page, Firefox goes unresponsive and then crashes.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: firefox 3.6.3+nobinonly-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-19-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Mon Apr 12 09:24:50 2010
FirefoxPackages:
 firefox 3.6.3+nobinonly-0ubuntu2
 firefox-gnome-support 3.6.3+nobinonly-0ubuntu2
 firefox-branding 3.6.3+nobinonly-0ubuntu2
 abroswer N/A
 abrowser-branding N/A
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: firefox

Revision history for this message
Mathilda Young (gtrsdk) wrote :
Changed in firefox (Ubuntu):
status: New → Invalid
status: Invalid → New
Revision history for this message
Draycen DeCator (ddecator) wrote :

Thank you for reporting this to Ubuntu. Could you please let us know if this happens randomly or only on specific sites? If it happens with specific sites, is there anything that the sites have in common?

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Mathilda Young (gtrsdk) wrote : Re: [Bug 561544] Re: Firefox doesn't respond and then crashes

Firefox gets buggy when on a secure site and having more than one tab
open. Now with all tabs on secure sites, it is even more buggy. When I
was doing things on the computer that required the computer to work
more, Firefox would respond properly and then not. One of the times it
temporarily stopped responding was when I was playing a browser game
with nothing else happening in the background.

Revision history for this message
Draycen DeCator (ddecator) wrote :

Thank you for the response. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If this helps, you might want to try to disable all your extensions and re-enable them one by one until you find the problematic one.

You can start the profile manager with the following command:
firefox -ProfileManager

Revision history for this message
Draycen DeCator (ddecator) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

Revision history for this message
Mathilda Young (gtrsdk) wrote :

  It happened when I was using the pre-release version of Lucid. I
forgot exactly how it happened because I am trying to get the 64-bit
Ubuntu working.

On 5/23/2010 2:18 AM, Draycen DeCator wrote:
> We'd like to figure out what's causing this bug for you, but we haven't
> heard back from you in a while. Could you please provide the requested
> information? Thanks!
>

Revision history for this message
Draycen DeCator (ddecator) wrote :

Thanks for the reply. Could you let us know if this is still an issue for you after the final release of 10.04?

Revision history for this message
Mathilda Young (gtrsdk) wrote :

  Sure! I just got the discs and plan to redo my hard drive soon. Expect
a response in the next 72 hours.

On 5/25/2010 1:14 AM, Draycen DeCator wrote:
> Thanks for the reply. Could you let us know if this is still an issue
> for you after the final release of 10.04?
>

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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