[HP Pavilion DV5040us] suspend/resume failure

[Michael Kovach]

Laptop failed to resume from suspend in Ubuntu 10.04 beta 2 (Lucid Lynx) -- linux kernel candidate 2.6.32.19.20. The failure occurred both when resume from suspend on laptop lid closure and on choosing the Suspend... option in the shutdown/restart menu.

Laptop appears to be suspended normally. All media control lights return (DVD, QuickPlay, volume controls) when opening laptop lid or pressing the power button to resume. The hard drive and fan also seem to function properly. However, the screen remains black, the wireless light fails to turn on, no keyboard/trackpad response, and no USB support is present (wired USB mouse does no light up). Also, the screen remains low brightness upon a forced restart and the wlan/ethernet is listed as disabled in the system tray until manually enabled (though the wireless light does return on forced restart).

Suspend/resume functioned properly on this laptop in Ubuntu 8.04 LTS stable (Hardy Heron) and Ubuntu 8.10 stable (Intrepid Ibex). Resume from suspend has failed in every instance in Ubuntu 9.04 stable (Jaunty Jackalope), Ubuntu 9.10 stable (Karmic Koala), and Ubuntu 10.04 (Lucid Lynx) alpha 2/3 and beta 1/2 (I did not run alpha 1).

I previously tried several fixes reported in Launchpad and on forums posted by those with similar AMD/ATI hardware as this laptop (AMD Turion64 ML40 processor, ATI Radeon Xpress 200M graphics) -- too numerous to recall -- none of which resolved the issue. I am a relative novice with linux, but as an IT professional I am happy to provide any information necessary to further troubleshoot this problem.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-19-generic 2.6.32-19.28
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-19-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: michael 1352 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'IXP'/'ATI IXP rev 2 with Cx20468-31 at 0xc0003400, irq 17'
   Mixer name : 'Conexant Cx20468-31'
   Components : 'AC97a:43585430'
   Controls : 23
   Simple ctrls : 16
Card1.Amixer.info:
 Card hw:1 'Modem'/'ATI IXP Modem rev 2 at 0xc0003800, irq 17'
   Mixer name : 'Conexant Cx20468-31'
   Components : 'AC97m:43585430'
   Controls : 2
   Simple ctrls : 2
Card1.Codecs.codec97.0.mc97.0.0:
 0-0/0: Conexant Cx20468-31

 Extended modem ID: codec=0 LIN1
 Modem status : GPIO
 Line1 rate : 48000Hz
Date: Sun Apr 11 12:54:09 2010
HibernationDevice: RESUME=UUID=4e7bc526-72dc-4ea5-aa15-510bd7f9d168
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100406.1)
Lsusb:
 Bus 003 Device 002: ID 045e:0053 Microsoft Corp. Optical Mouse
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 002: ID 03f0:171d Hewlett-Packard Wireless (Bluetooth + WLAN) Interface [Integrated Module]
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard Pavilion dv5000 (EP413UA#ABA)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-19-generic root=UUID=e1affc4c-5bf2-4ffe-b8f1-b43d743da485 ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.33
SourcePackage: linux
dmi.bios.date: 02/08/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.54
dmi.board.name: 30A4
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 49.63
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.54:bd02/08/2007:svnHewlett-Packard:pnPaviliondv5000(EP413UA#ABA):pvrF.54:rvnHewlett-Packard:rn30A4:rvr49.63:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: Pavilion dv5000 (EP413UA#ABA)
dmi.product.version: F.54
dmi.sys.vendor: Hewlett-Packard

[Jeremy Foshee (jeremyfoshee)]

Hi Michael,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Michael Kovach (mtkvls2006)]

I tested the latest upstream kernel (linux-image-2.6.34-999-generic_2.6.34-999.201005061008_i386.deb) (08-May-2010 16:30) in the stable release of Ubuntu 10.04 LTS as asked.

The exact behavior noted in my original bug report persists in the most recent daily build of the kernel.

[Michael Kovach (mtkvls2006)]

Please let me know if you need additional information or logs uploaded for further diagnosis of this issue.

[D J Gardner (djgardner)]

I have similar HW:
I think. HP DV5052EA laptop. Radeon 200M graphics, Turion64 processor.
x86_64 kernel.
Suspend worked in Jaunty, as long as I didn't try to suspend twice in succession.
I didn't stay with karmic long enough to test, now in lucid it's fully broken - enters suspend state, on resume
I sometimes see HD activity, but no reset to monitor, no keyboard function, no response to power key.
No wireless, not responding to ping.
Hard power-down needed.
Something seems to get into a loop, at least fan comes on which is unusual without intense CPU activity.

[D J Gardner (djgardner)]

Further tests... I booted with break=top (dropping me to a shell with no modules loaded).
echo mem > /sys/power/state
had the exact same symptoms - beautiful suspend, but on resume no kbd, no display. Hard power down needed.
Obviously no disk activity at this point in the boot.

[Jose Bernardo (bernardo-bandos)]

AMD C50 APU (Toshiba NB550D), and I have exactly the same symptoms, be it on binary (fglrx) or open source AMD/ATI drivers.
Sometimes suspend works after a hybernate, but most times resume won't wake up the machine, stays on blank screen.

[Jose Bernardo (bernardo-bandos)]

Forgot to add, both on oneiric and precise beta.

[Walter Ribeiro (wribeirojr)]

HP Pavilion dv6000
GeForce 7150M / nForce 630M

[Walter Ribeiro (wribeirojr)]

Ubuntu 13.04

[penalvch (penalvch)]

Michael Kovach, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily kernel folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11.1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]