Contacts not synced from Ubuntu One

[Michal Predotka]

Binary package hint: evolution

I'm testing Lucid. I have Ubuntu One marked as default Address Book in Evolution. Unfortunately none of my contacts are synced from my Ubuntu One account. Can I somehow force this synchronisation?

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: evolution 2.28.3-0ubuntu8
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-19-generic i686
Architecture: i386
CheckboxSubmission: c5321a5ec36a16ea36ff62422cce70e9
CheckboxSystem: 2a6f54df59af338184485e85cbcf0d32
Date: Sat Apr 10 12:43:32 2010
ExecutablePath: /usr/bin/evolution
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_GB.utf8
SourcePackage: evolution

[Duane Hinnen (duanedesign)]

mmiicc,
Just to understand what steps you have taken to initialize your address book, are these the steps you followed?

https://wiki.ubuntu.com/UbuntuOne/Tutorials/Contacts

Could you post the following log. Be aware this contains your consumer_secret and token_secret. Make sure these are obfuscated. If its not already you can use Gedits Find/Replace tool to replace the number with HiddenHiddenHidddenHiddenHidden.

~/.cache/desktop-couch/log/desktop-couch-replication.log

Also you can try the following to get some more information. Run the following commands in a Terminal.

 evolution --force-shutdown

/usr/lib/evolution/evolution-data-server-2.28

Then, start Evolution again and try to open again the CouchDB addressbook. If it fails, have a look at the output on the terminal, it should have some hints as to why it failed. Please post that here.

thank you,
duanedesign

[Duane Hinnen (duanedesign)]

After you attach the logs or comments you can change the 'Status' of your bug back to 'New'. The status of a bug report can be modified by clicking on the current status in the yellow line, which will reveal a sub menu. You can then set a new status in the drop down box.

[Michal Predotka (mpredotka)]

duanedesign,
Thanks for answer.

My situation is:
1. I have two machines: one is running Karmic and on the other I'm testing Lucid
2. On the machine with Karmic I synced contacts long time ago (following the steps from wiki)
3. I can see these contacts on https://one.ubuntu.com/contacts/
4. Now, on machine with Lucid I just checked Ubuntu One address book as default, I didn't add any contacts there. I was hoping that Evolution pull them from internet.

Now I'm on Karmic, later on I'll switch to Lucid and try commands you've mentioned.

[Michal Predotka (mpredotka)]

duanedesign,

After:
  evolution --force-shutdown

/usr/lib/evolution/evolution-data-server-2.28

and starting Evolution I got in terminal:

impl_GNOME_Evolution_Addressbook_BookFactory_getBook
 + couchdb://127.0.0.1
 => 0x80e2660
impl_GNOME_Evolution_Addressbook_Book_open (0x80e2660)
in server_log_handler

** (process:10228): WARNING **: Could not get OAuth tokens from keyring: No matching results
in server_log_handler

** (process:10228): WARNING **: Could not create DesktopcouchSession object
Segmentation fault (core dumped)

After that, bug report appeared: "Sorry, the program "evolution-data-server-2.28" closed unexpectedly".
I've just reported this bug: https://bugs.launchpad.net/ubuntu/+source/evolution-data-server/+bug/562526 but it's marked as private.

~/.cache/desktop-couch/log/desktop-couch-replication.log attached.

[Rodrigo Moya (rodrigo-moya)]

Can you please run e-d-s under gdb, that is, on a terminal:

$ evolution --force-shutdown
$ gdb /usr/lib/evolution/evolution-data-server-2.28
(gdb) r

then (when you see a message about server up and running on the terminal) start Evolution from the menu and make e-d-s crash. When it crashes, you will get the (gdb) prompt again, so type there:

(gdb) thread apply all bt

and attach the output to this bug, please

[Rodrigo Moya (rodrigo-moya)]

Also, please attach ~/.cache/desktop-couch/log/desktop-couch-replication.log file

[Michal Predotka (mpredotka)]

Thanks for answer.
I'm attaching file "what_was_in_terminal.txt" which shows everything from "(gdb) r". When prompt: "---Type <return> to continue, or q <return> to quit---", I just pressed Enter.

[SilverLoz (launchpad-loznet)]

Architecture: amd64
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
Package: ubuntuone-client 1.2.1-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Tags: lucid
UbuntuOneSyncdaemonExceptionsLog:
 2010-05-17 19:17:24,987 - twisted - ERROR - Unhandled error in Deferred:
 2010-05-17 19:17:24,988 - twisted - ERROR - Unhandled Error
 Traceback (most recent call last):
 Failure: twisted.internet.error.TCPTimedOutError: TCP connection timed out: 110: Connection timed out.
UbuntuOneUserSyncdaemonConfig:
 [bandwidth_throttling]
 read_limit = 2097152
 write_limit = 2097152
 on = False
Uname: Linux 2.6.32-22-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[SilverLoz (launchpad-loznet)]

apport information

[SilverLoz (launchpad-loznet)]

apport information

[SilverLoz (launchpad-loznet)]

apport information

[SilverLoz (launchpad-loznet)]

apport information

[Peter Bomars (pbomars)]

I am getting the same thing. replication log attached.

[Peter Bomars (pbomars)]

I am getting the same thing. replication log attached.

[Peter Bomars (pbomars)]

And here is the EDS output. The instant I clicked "contact", this occured:

impl_GNOME_Evolution_Addressbook_Book_open (0x1623360)
**
ERROR:gkr-operation.c:383:gkr_operation_block: assertion failed:(op->pending != pending)
Aborted

~$ /usr/lib/evolution/evolution-data-server-2.28
evolution-data-server-Message: Starting server
e-data-server-Message: adding type `ECalBackendWeatherEventsFactory'
e-data-server-Message: adding type `EBookBackendCouchDBFactory'
e-data-server-Message: adding type `ECalBackendContactsEventsFactory'
e-data-server-Message: adding type `ECalBackendGroupwiseTodosFactory'
e-data-server-Message: adding type `ECalBackendGroupwiseEventsFactory'
e-data-server-Message: adding type `ECalBackendGroupwiseJournalFactory'
e-data-server-Message: adding type `EBookBackendVCFFactory'
e-data-server-Message: adding type `EBookBackendGoogleFactory'
e-data-server-Message: adding type `ECalBackendFileTodosFactory'
e-data-server-Message: adding type `ECalBackendFileEventsFactory'
e-data-server-Message: adding type `ECalBackendFileJournalFactory'
e-data-server-Message: adding type `ECalBackendGoogleTodosFactory'
e-data-server-Message: adding type `ECalBackendGoogleEventsFactory'
e-data-server-Message: adding type `EBookBackendLDAPFactory'
e-data-server-Message: adding type `EBookBackendGroupwiseFactory'
e-data-server-Message: adding type `ECalBackendCalDAVEventsFactory'
e-data-server-Message: adding type `ECalBackendCalDAVTodosFactory'
e-data-server-Message: adding type `ECalBackendCalDAVMemosFactory'
e-data-server-Message: adding type `EBookBackendWebdavFactory'
e-data-server-Message: adding type `ECalBackendHttpTodosFactory'
e-data-server-Message: adding type `ECalBackendHttpEventsFactory'
e-data-server-Message: adding type `ECalBackendHttpMemosFactory'
e-data-server-Message: adding type `EBookBackendFileFactory'
in server_log_handler
evolution-data-server-Message: Server up and running
impl_GNOME_Evolution_Addressbook_BookFactory_getBook
 + file:///home/peter/.evolution/addressbook/local/system
 => 0x167db60
impl_GNOME_Evolution_Addressbook_Book_open (0x167db60)

(process:13167): libedata-book-WARNING **: impl_GNOME_Evolution_Addressbook_Book_getBookView ((contains "x-evolution-any-field" ""))

e_data_book_respond_get_book_view
book_view file uref
impl_GNOME_Evolution_Addressbook_BookFactory_getBook
 + couchdb://127.0.0.1
 => 0x1623360
impl_GNOME_Evolution_Addressbook_Book_open (0x1623360)
**
ERROR:gkr-operation.c:383:gkr_operation_block: assertion failed: (op->pending != pending)
Aborted

[Gabriele Monti (psicus78)]

Hello, I am still experiencing this annoying bug, are you too guys?

[Michal Predotka (mpredotka)]

Unfortunately yes. According to https://wiki.ubuntu.com/UbuntuOne/Status#Contacts they working on it. Anyway waiting is really frustrating, I'm loosing hope in Ubuntu One.