Ubuntu
linux package

[RV730XT] sporadic freezes

Bug #557688 reported by Benjamin Drung on 2010-04-07

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

Binary package hint: xserver-xorg-video-ati

The system freezes sporadicly (four or five times in three days). The screen goes white, purpe, or shows another pattern. The system does not react on the sysrq keys.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: xserver-xorg-video-ati 1:6.12.192-2ubuntu2
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-19-generic x86_64
Architecture: amd64
Date: Thu Apr 8 00:43:26 2010
DkmsStatus: virtualbox-ose, 3.1.4, 2.6.32-19-generic, x86_64: installed
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100318)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-19-generic root=UUID=084f66b9-41ed-4f11-968c-083da82522ce ro quiet splash
ProcEnviron:
PATH=(custom, user)
LANG=de_DE.utf8
SHELL=/bin/bash
SourcePackage: xserver-xorg-video-ati
dmi.bios.date: 07/15/2009
dmi.bios.vendor: Intel Corp.
dmi.bios.version: DPP3510J.86A.0572.2009.0715.2346
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: DG33TL
dmi.board.vendor: Intel Corporation
dmi.board.version: AAD89517-802
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrDPP3510J.86A.0572.2009.0715.2346:bd07/15/2009:svn:pn:pvr:rvnIntelCorporation:rnDG33TL:rvrAAD89517-802:cvn:ct3:cvr:
glxinfo: Error: [Errno 2] No such file or directory
system:
distro: Ubuntu
codename: lucid
architecture: x86_64
kernel: 2.6.32-19-generic

[lspci]
00:00.0 Host bridge [0600]: Intel Corporation 82G33/G31/P35/P31 Express DRAM Controller [8086:29c0] (rev 02)
Subsystem: Intel Corporation Device [8086:5044]
01:00.0 VGA compatible controller [0300]: ATI Technologies Inc RV730XT [Radeon HD 4670] [1002:9490]
Subsystem: Hightech Information System Ltd. Device [1787:2268]

---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: skipper 1952 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Audigy2'/'SB Audigy 4 [SB0610] (rev.0, serial:0x10211102) at 0x1000, irq 21'
   Mixer name : 'SigmaTel STAC9750,51'
   Components : 'AC97a:83847650'
   Controls : 202
   Simple ctrls : 37
DistroRelease: Ubuntu 10.04
Frequency: Once a day.
HibernationDevice: RESUME=UUID=34cac010-fdc1-4e0b-823e-6d5e833bfc17
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100318)
IwConfig:
lo no wireless extensions.

eth0 no wireless extensions.
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=084f66b9-41ed-4f11-968c-083da82522ce ro quiet splash
ProcEnviron:
PATH=(custom, user)
LANG=de_DE.utf8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Regression: Yes
RelatedPackageVersions: linux-firmware 1.34
Reproducible: No
RfKill:

Tags: lucid graphics regression-potential needs-upstream-testing
Uname: Linux 2.6.32-21-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 07/15/2009
dmi.bios.vendor: Intel Corp.
dmi.bios.version: DPP3510J.86A.0572.2009.0715.2346
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: DG33TL
dmi.board.vendor: Intel Corporation
dmi.board.version: AAD89517-802
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrDPP3510J.86A.0572.2009.0715.2346:bd07/15/2009:svn:pn:pvr:rvnIntelCorporation:rnDG33TL:rvrAAD89517-802:cvn:ct3:cvr:

See original description

Tags:

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-07:

BootDmesg.txt Edit (55.6 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (2.8 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.6 KiB, text/plain; charset="utf-8")
GdmLog.txt Edit (48.4 KiB, text/plain; charset="utf-8")
GdmLog1.txt Edit (48.4 KiB, text/plain; charset="utf-8")
GdmLog2.txt Edit (46.1 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (16.5 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (906 bytes, text/plain; charset="utf-8")
PciDisplay.txt Edit (750 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.4 KiB, text/plain; charset="utf-8")
RelatedPackageVersions.txt Edit (231 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (145.5 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (278.6 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (50.1 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (52.3 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (5.4 KiB, text/plain; charset="utf-8")
monitors.xml.txt Edit (556 bytes, text/plain; charset="utf-8")
setxkbmap.txt Edit (278 bytes, text/plain; charset="utf-8")
xdpyinfo.txt Edit (17.2 KiB, text/plain; charset="utf-8")
xkbcomp.txt Edit (70.8 KiB, text/plain; charset="utf-8")

Revision history for this message

Bryce Harrington (bryce) wrote on 2010-04-08:

I notice you have virtualbox-ose installed, does the freezing still occur with that uninstalled?

description:	updated
summary:	- sporadic freezes + [RV730XT] sporadic freezes
Changed in xserver-xorg-video-ati (Ubuntu):
status:	New → Incomplete

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-08:

I uninstalled virtualbox-ose and I will see if the freezes are gone.

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-08:

It just happened again (virtualbox-ose is not installed), but this time the symptoms changed. The screen shows a corrupted image, goes black, shows a corrupted image, goes black, and so on. Switching to another VT did not work, but I was able to reboot the system with the sysrq keys.

Changed in xserver-xorg-video-ati (Ubuntu):
status:	Incomplete → New

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-08:

I am going to test whether a merged xserver-xorg-video-ati 1:6.13.0-1 helps.

Bryce Harrington (bryce) on 2010-04-09

Changed in xserver-xorg-video-ati (Ubuntu):
status:	New → Confirmed

Bryce Harrington (bryce) on 2010-04-11

tags:

added: freeze

Revision history for this message

Robert Hooker (sarvatt) wrote on 2010-04-12:

There is nothing in your logs indicating that this is happening, can you please run apport-collect 557688 directly after reproducing this problem (and rebooting of course) so we can further troubleshoot it?

Changed in xserver-xorg-video-ati (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-13:

The system is crash-free for three days now. Maybe this bug was triggered by the kernel and not xserver-xorg-video-ati. I am closing the bug for now. If it crashed again, I will reopen it and let apport collect data.

Changed in xserver-xorg-video-ati (Ubuntu):
status:	Incomplete → Invalid

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-18: AlsaDevices.txt

AlsaDevices.txt Edit (939 bytes, text/plain)

apport information

tags:	added: apport-collected
description:	updated

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-18: AplayDevices.txt

AplayDevices.txt Edit (1.6 KiB, text/plain)

apport information

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-18: ArecordDevices.txt

#10

ArecordDevices.txt Edit (450 bytes, text/plain)

apport information

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-18: BootDmesg.txt

#11

BootDmesg.txt Edit (56.1 KiB, text/plain)

apport information

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-18: Card0.Amixer.values.txt

#12

Card0.Amixer.values.txt Edit (7.9 KiB, text/plain)

apport information

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-18: Card0.Codecs.codec97.0.ac97.0.0.txt

#13

Card0.Codecs.codec97.0.ac97.0.0.txt Edit (652 bytes, text/plain)

apport information

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-18: Card0.Codecs.codec97.0.ac97.0.0.regs.txt

#14

Card0.Codecs.codec97.0.ac97.0.0.regs.txt Edit (767 bytes, text/plain)

apport information

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-18: CurrentDmesg.txt

#15

CurrentDmesg.txt Edit (1.0 KiB, text/plain)

apport information

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-18: Lspci.txt

#16

Lspci.txt Edit (16.5 KiB, text/plain)

apport information

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-18: Lsusb.txt

#17

Lsusb.txt Edit (906 bytes, text/plain)

apport information

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-18: PciMultimedia.txt

#18

PciMultimedia.txt Edit (1.1 KiB, text/plain)

apport information

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-18: ProcCpuinfo.txt

#19

ProcCpuinfo.txt Edit (1.5 KiB, text/plain)

apport information

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-18: ProcInterrupts.txt

#20

ProcInterrupts.txt Edit (1.5 KiB, text/plain)

apport information

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-18: ProcModules.txt

#21

ProcModules.txt Edit (3.2 KiB, text/plain)

apport information

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-18: UdevDb.txt

#22

UdevDb.txt Edit (144.8 KiB, text/plain)

apport information

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-18: UdevLog.txt

#23

UdevLog.txt Edit (249.3 KiB, text/plain)

apport information

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-18: UserAsoundrc.txt

#24

UserAsoundrc.txt Edit (284 bytes, text/plain)

apport information

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-18: UserAsoundrcAsoundconf.txt

#25

UserAsoundrcAsoundconf.txt Edit (2.1 KiB, text/plain)

apport information

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-18: WifiSyslog.txt

#26

WifiSyslog.txt Edit (240.0 KiB, text/plain)

apport information

Changed in xserver-xorg-video-ati (Ubuntu):
status:	Invalid → New

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-18:

#27

kern.log Edit (219.9 KiB, text/plain)

It happened again and this time I was able to reboot my system with sysrq keys. kern.log shows this:

radeon 0000:01:00.0: GPU softreset
radeon 0000:01:00.0: R_008010_GRBM_STATUS=0xE57014A4
radeon 0000:01:00.0: R_008014_GRBM_STATUS2=0x00330102
radeon 0000:01:00.0: R_000E50_SRBM_STATUS=0x200030C0
radeon 0000:01:00.0: Wait for MC idle timedout !
radeon 0000:01:00.0: R_008020_GRBM_SOFT_RESET=0x00007FEE
radeon 0000:01:00.0: R_008020_GRBM_SOFT_RESET=0x00000001
radeon 0000:01:00.0: R_000E60_SRBM_SOFT_RESET=0x00000C02
radeon 0000:01:00.0: R_008010_GRBM_STATUS=0xFFFFFFFF
radeon 0000:01:00.0: R_008014_GRBM_STATUS2=0xFFFFFFFF
radeon 0000:01:00.0: R_000E50_SRBM_STATUS=0xFFFFFFFF
[drm:radeon_fence_wait] *ERROR* fence(ffff88019be89200:0x0006AE47) 700ms timeout
[drm:radeon_fence_wait] *ERROR* last signaled fence(0x0006AE47)
[drm:radeon_fence_wait] *ERROR* fence(ffff880210532f00:0x0006AE48) 690ms timeout going to reset GPU

Bryce Harrington (bryce) on 2010-04-20

Changed in xserver-xorg-video-ati (Ubuntu):
status:	New → Confirmed

Revision history for this message

Benjamin Drung (bdrung) wrote on 2010-04-20:

#28

The system crashed three times on that day. I installed the mainline 2.6.33 kernel and no crash has happened since then (two days). Could it be a kernel bug?

Revision history for this message

Bryce Harrington (bryce) wrote on 2010-04-20:

#29

It is extremely common for these types of freezes to be caused by issues in the kernel drm, so yes.

Especially if by booting a different kernel the issue goes away, that tends to be a very strong indicator the issue lays in the kernel.

Bryce Harrington (bryce) on 2010-04-22

affects:

xserver-xorg-video-ati (Ubuntu) → linux (Ubuntu)

Revision history for this message

penalvch (penalvch) wrote on 2012-04-09:

#30

Benjamin Drung, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please capture the oops following https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Capturing_OOPs ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Benjamin Drung (bdrung) wrote on 2012-04-09:

#31

This graphics card died a long time ago. Therefore I am closing this bug report.

Changed in linux (Ubuntu):
status:	Incomplete → Invalid

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[RV730XT] sporadic freezes

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