KDE desktop crashes out to a command line screen

Bug #557599 reported by Steve King
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Binary package hint: xorg

Every few days (but twice so far today, within 30 minutes of logon, both of which are unusual - it is usually after a few hours), KDE crashes and I end up on a command line screen. I did not try on this occasion, but normally I can log on at that screen. While I do that the screen sometime blanks and comes back - I think it may be trying to switch to another virtual terminal, eg where KDE should be. I can "service kdm restart" but it does not work.

I can turn the machine off using its power button. It appears to close down cleanly - no disk checks when I turn it back on.

I am using Kubuntu 10.04 Desktop beta 2, last patched yesterday evening, on an eeePC 901.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: xorg 1:7.5+3ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-19-generic i686
Architecture: i386
Date: Wed Apr 7 20:57:12 2010
DkmsStatus: Error: [Errno 2] No such file or directory
GdmLog:
 Error: command ['kdesudo', '--', 'cat', '/var/log/gdm/:0.log'] failed with exit code 1: QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
 QFileSystemWatcher: failed to add paths: /home/steve/.config/ibus/bus
 Bus::open: Can not get ibus-daemon's address.
 IBusInputContext::createInputContext: no connection to ibus-daemon
 cat: /var/log/gdm/:0.log: No such file or directory
GdmLog1: Error: command ['kdesudo', '--', 'cat', '/var/log/gdm/:0.log.1'] failed with exit code 1: cat: /var/log/gdm/:0.log.1: No such file or directory
GdmLog2: Error: command ['kdesudo', '--', 'cat', '/var/log/gdm/:0.log.2'] failed with exit code 1: cat: /var/log/gdm/:0.log.2: No such file or directory
InstallationMedia: Kubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
MachineType: ASUSTeK Computer INC. 901
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-19-generic root=UUID=b065d451-8700-43a8-bb52-459629893618 ro quiet splash
ProcEnviron:
 LANGUAGE=
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: xorg
Symptom: display
dmi.bios.date: 08/05/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1301
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 901
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTek Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1301:bd08/05/2008:svnASUSTeKComputerINC.:pn901:pvrx.x:rvnASUSTeKComputerINC.:rn901:rvrx.xx:cvnASUSTekComputerINC.:ct10:cvrx.x:
dmi.product.name: 901
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: lucid
 architecture: i686
 kernel: 2.6.32-19-generic

Revision history for this message
Steve King (steveoldmanse-launchpad) wrote :
Revision history for this message
Steve King (steveoldmanse-launchpad) wrote :

It just happened a third time, so a lot more frequent today.

This time I had a wee play. The screen I get sent to is tty2. On tty7 it has a few lines that say "unable to write bytes: Broken Pipe". On tty8 (which is where KDE usually is), there is nothing.

I stopped kdm. I tried to start it again, but no luck. However, ps -ef | grep -i kdm showed one process (other than the grep itself). I stopped kdm again and that process went away. There are no processes containing the string kde. There is just one containing an x, which was ata-aux.

This time the system did not freeze up - it seemed as if I could have stayed on the command line for as long as I wanted.

Anyway must post this before KDE goes again. Let me know what additional info I can supply. This bug is making Kubuntu all but unusable today - not so bad previously.

Revision history for this message
Steve King (steveoldmanse-launchpad) wrote :

Sorry more info. tty7 currently (ie while KDE is OK) has those lines about broken pipes. However just now they are followed by some lines of processes starting.

Bryce Harrington (bryce)
affects: xorg (Ubuntu) → xorg-server (Ubuntu)
Revision history for this message
Steve King (steveoldmanse-launchpad) wrote :

The last 3 times (over the past 3-4 days), the shutdown was apparently not clean as the start-up involved disk checks of both disks.

Timo Aaltonen (tjaalton)
affects: xorg-server (Ubuntu) → xserver-xorg-video-intel (Ubuntu)
Revision history for this message
Steve King (steveoldmanse-launchpad) wrote :

Does this really only affect me? My hardware is pretty standard for a netbook. I just tried Ubuntu 10.04 run from a USB stick and it experienced what seemed like the same failure.

Sorry - a bit of a bump, but I am getting frustrated by this problem.

Revision history for this message
Peter Campbell (peter-greenlivingpedia) wrote :

I have the same problem running KDE (Kubuntu 10.04). It is intermittent. I can operate for hours without a crash, then it can happen 10 minutes after startup. The last crash was when I was using the Okular viewer. I cannot start KDE from the command prompt, but I can log in.

Revision history for this message
Peter Campbell (peter-greenlivingpedia) wrote :

PS: my hardware is a MSI Wind U100 with 2Gig of RAM and the Ralink driver updated for the Wifi adapter that were broken in the 10.04 upgrade (and still is).

Bryce Harrington (bryce)
tags: added: crash
Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Confirmed
Revision history for this message
Chris Halse Rogers (raof) wrote :

I think this is quite likely to be a duplicate of bug #651294.

Could you please test the PPA packages at https://edge.launchpad.net/~raof/+archive/aubergine and see if that fixes this instability for you?

Changed in xserver-xorg-video-intel (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Steve King (steveoldmanse-launchpad) wrote :

The other bug does not sound like the bug I was having - "my" bug was random crashes and not related to logging out. However, whatever was causing it seems to have gone away now that I am using Kubuntu 10.10. And interestingly now I do get the very occasional (2 or 3 times since October) crash on log out, possibly as described in the other bug. So perhaps the underlying problem still exists but other stuff makes it express itself differently.

I'll have a look at the other bug in detail and see whether the symptoms are actually the same. I consider trying the fix, but log out crashes are so infrequent for me now that it would be hard to know that they'd been fixed completely.

Revision history for this message
bugbot (bugbot) wrote :

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.

Revision history for this message
Steve King (steveoldmanse-launchpad) wrote :

I had replied actually. But anyway, as I said, the bug seems to have gone away / been fixed in more recent Kubuntu versions. Something like it happens very, very rarely now. Thanks.

Revision history for this message
Timo Aaltonen (tjaalton) wrote :

thanks, closing the bug as fixed.

Changed in xserver-xorg-video-intel (Ubuntu):
status: Incomplete → Fix Released
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