[Lucid] Regression - Camera no longer automatically mounted when connected via USB

[pdaemon]

Description: Ubuntu lucid (development branch)
Release: 10.04

When I connect my Canon IXUS 75 Camera via USB, it is no longer automatically detected and offers no options on what to do when it is plugged in. This is what I see in /var/log/messages

Apr 7 17:47:25 coppermine kernel: [74572.850030] usb 1-4: new high speed USB device using ehci_hcd and address 5
Apr 7 17:47:25 coppermine kernel: [74573.011454] usb 1-4: configuration #1 chosen from 1 choice
Apr 7 17:47:55 coppermine kernel: [74602.229341] usb 1-4: USB disconnect, address 5

I have used shotwell, and I am able to import the pictures of the camera in PTP mode, but I am unable to see the actual camera in Nautilus, browse the photos or retreive AVI's off the camera.

I have attached some logs..Please help.

[Zeke (zeke-home)]

The same problem with Canon IXUS 100. Here's dmesg output:

[ 641.468103] usb 1-3: new high speed USB device using ehci_hcd and address 4
[ 641.603042] usb 1-3: configuration #1 chosen from 1 choice

[menthurae (menthurae)]

I also have this issue with a Canon IXUS 200IS.

dmesg | tail
----------------------------------------------------------------
[ 9931.948546] usb 2-2: USB disconnect, address 9
[10008.840030] usb 2-2: new high speed USB device using ehci_hcd and address 10
[10008.992854] usb 2-2: configuration #1 chosen from 1 choice
----------------------------------------------------------------

lsusb
----------------------------------------------------------------
Bus 008 Device 005: ID 050d:016a Belkin Components Bluetooth Mini Dongle
Bus 008 Device 004: ID 0a5c:4503 Broadcom Corp.
Bus 008 Device 003: ID 0a5c:4502 Broadcom Corp.
Bus 008 Device 002: ID 0a5c:4500 Broadcom Corp. BCM2046B1 USB 2.0 Hub (part of BCM2046 Bluetooth)
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 003: ID 1532:0102 Razer USA, Ltd Tarantula Keyboard
Bus 007 Device 002: ID 05e3:0604 Genesys Logic, Inc. USB 1.1 Hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 002: ID 0592:0002 Powerware Corp. UPS (X-Slot)
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 002: ID 1532:000a Razer USA, Ltd
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 010: ID 04a9:31e5 Canon, Inc.
Bus 002 Device 005: ID 0424:2504 Standard Microsystems Corp. USB 2.0 Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
----------------------------------------------------------------

[menthurae (menthurae)]

Just an FYI, the camera seems to work now - some recent update must have fixed it. Note that the output of dmesg | tail and lsusb are exactly the same, even though the camera works now... odd!

[jeday (nsv-renome-smart)]

Confirm with Canon S3IS and Canon 1000D /Rebel XS.

[155414.110505] usb 1-7: USB disconnect, address 26
[155592.884049] usb 1-7: new high speed USB device using ehci_hcd and address 27
[155593.040545] usb 1-7: configuration #1 chosen from 1 choice
[155641.278463] usb 1-7: USB disconnect, address 27
[156066.632164] usb 1-7: new high speed USB device using ehci_hcd and address 28
[156066.786556] usb 1-7: configuration #1 chosen from 1 choice
[156129.692912] usb 1-7: USB disconnect, address 28
[156282.100035] usb 1-7: new high speed USB device using ehci_hcd and address 29
[156282.255062] usb 1-7: configuration #1 chosen from 1 choice
[156309.499035] usb 1-7: USB disconnect, address 29
[157048.736057] usb 1-8: new high speed USB device using ehci_hcd and address 30
[157048.892492] usb 1-8: configuration #1 chosen from 1 choice
[157087.141955] usb 1-8: USB disconnect, address 30

[pdaemon (philipp-burath)]

With the most recent lucid updates, I am still unable to see the camera under Nautilus when it it plugged in. The same thing happens with both my Ixus 75 and also Canon 50D. Still no pop-up mentioning that a camera has been detected..

[archer123 (archer123)]

I have the same problem with a Olympus C-740UZ

[Jeremy Foshee (jeremyfoshee)]

Hi pdaemon,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 557232

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Zeke (zeke-home)]

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: zeke 3724 F.... pulseaudio
 /dev/snd/pcmC0D0p: zeke 3724 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xdfffc000 irq 21'
   Mixer name : 'SigmaTel STAC9200'
   Components : 'HDA:83847690,102801bd,00102201 HDA:14f12bfa,14f100c3,00090000'
   Controls : 11
   Simple ctrls : 6
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=ff51ba1f-a346-4826-93c8-b8fc8b6f1f9e
Lsusb:
 Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. MM061
Package: linux (not installed)
ProcCmdLine: root=UUID=2aef8c56-2d49-4656-8326-7d969c81bb4e ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-22.35-generic 2.6.32.11+drm33.2
Regression: Yes
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
Tags: lucid kconfig regression-release needs-upstream-testing
Uname: Linux 2.6.32-22-generic i686
UserGroups: adm admin audio cdrom dialout dip floppy fuse lpadmin netdev plugdev video
WifiSyslog:
 Jun 8 23:42:46 zeke-book kernel: [ 1686.075298] lo: Disabled Privacy Extensions
 Jun 8 23:56:25 zeke-book kernel: [ 2504.564042] CE: hpet increasing min_delta_ns to 15000 nsec
 Jun 9 00:08:10 zeke-book kernel: [ 3209.596132] radeon 0000:01:00.0: e10b5a00 reserve failed for wait
WpaSupplicantLog:

dmi.bios.date: 06/09/2006
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: 0XD720
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd06/09/2006:svnDellInc.:pnMM061:pvr:rvnDellInc.:rn0XD720:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: MM061
dmi.sys.vendor: Dell Inc.

[Zeke (zeke-home)]

apport information

[Zeke (zeke-home)]

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[Zeke (zeke-home)]

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[Zeke (zeke-home)]

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[Zeke (zeke-home)]

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[Zeke (zeke-home)]

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[Zeke (zeke-home)]

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[frEEk (jknopp)]

@Jeremy Foshee
Yes this is still an issue. I get the same problem with a Rebel XTi. Worked fine in 9.10. Now I can only access images via F-Spot's import routine (which frequently is not what I want to do, since I just want a couple pictures off the camera without importing them into F-Spot).

What else do you need to move forward on this bug?

[nimu (n-mussin)]

This affects my canon sx110IS, too. The camera IS actually recognized after rebooting my computer (and ONLY after that). It won't mount by just plugging it in. I HAVE to restart my computer. This is in fact a regression since I've never had any problems with my camera until lucid.

F-Spot import is the only thing that works fine at the moment but is not very comfortable for only saving one or two pictures.

[nimu (n-mussin)]

I just tried it on my Dell Mini (Ubuntu Netbook Edition) and the camera is recognized every time I plug it in. So why does it fail on my pc? Maybe this is an Ubuntu 64bit problem? Seems strange to me...

Any system information I can provide you?

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu development release http://cdimage.ubuntu.com/daily-live/current/ . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[frEEk (jknopp)]

Not sure how this is incomplete. You requested apport data and Zeke submitted such. There were no requests for additional information. What is still needed?

This IS still a problem. In fact, it is worse now in 10.10. As with nimu, it now works correctly ONCE after a reboot. Subsequent camera connections are ignored, and now I can't even get to it via F-Spot as I could before.

dmesg says:
[962250.783770] usb 1-5: new high speed USB device using ehci_hcd and address 14
[962296.343773] usb 1-5: reset high speed USB device using ehci_hcd and address 14

What other info do you need to finally fix this issue? I will be happy to supply whatever you need.

Thanks.