Ubuntu
ubuntuone-client package

Ubuntu One failing after re-install

Bug #557017 reported by jervin on 2010-04-07

This bug report is a duplicate of: Bug #517505: AttributeError: 'MetadataUpgrader' object has no attribute '_upgrade_metadata_6'. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	ubuntuone-client (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

Binary package hint: ubuntuone-client

Ubuntu One was not sync'ing so I decided to add http://ppa.launchpad.net/ubuntuone/beta/ubuntu karmic main to sources and upgrade. After which nothing seemed to work, didn't come up with the system. So I removed Ubuntu one, then unchecked http://ppa.launchpad.net/ubuntuone/beta/ubuntu in sources and re-installed old version. Now comes up, seems to have a cloud icon with a ! in the middle, and then it fails. I await suggestions from better minds than mine...

Description: Ubuntu 9.10
Release: 9.10
ubuntuone-client:
  Installed: 1.0.3-0ubuntu1
  Candidate: 1.0.3-0ubuntu1
  Version table:
*** 1.0.3-0ubuntu1 0
        500 http://us.archive.ubuntu.com karmic-updates/main Packages
        100 /var/lib/dpkg/status
     1.0.2-0ubuntu1 0
        500 http://us.archive.ubuntu.com karmic/main Packages

ProblemType: Bug
.home.john..config.ubuntuone.syncdaemon.conf:
[bandwidth_throttling]
read_limit = 65536
write_limit = 0
on = False
.home.john..config.ubuntuone.ubuntuone.client.conf:
[ubuntuone]
bookmarked = True
connected = True
connect = 0
show_applet = 0
Architecture: i386
Date: Tue Apr 6 23:37:59 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-20-generic i686

Tags:

Revision history for this message

jervin (jervin) wrote on 2010-04-07:

.home.john..cache.ubuntuone.log.oauth.login.log.txt Edit (4.7 KiB, text/plain; charset="utf-8")
.home.john..cache.ubuntuone.log.syncdaemon.exceptions.log.txt Edit (734 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (3.9 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (218 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (711 bytes, text/plain; charset="utf-8")

Revision history for this message

Mitch Towner (kermiac) wrote on 2010-04-08:

I'm sorry to hear Ubuntu One isn't working properly for you. Can you try the following and let me know the results?
1. Quit the Ubuntu One client. From the applet select Quit. Then open a Terminal (Applications > Accessories > Terminal) and run the following to quit the syncdaemon.

u1sdtool -q

2. Delete the old metadata. In a Terminal run.

rm -rf ~/.local/share/ubuntuone

3. Start Ubuntu One as you normally would Applications > Internet > Ubuntu One

You should be connected after you follow these steps. If you are not connected, can you please attach your Ubuntu One logs to this bug report? Please zip your $HOME/.cache/ubuntuone/log/ folder and attach the zip here.?

Thanks in advance!

Changed in ubuntuone-client (Ubuntu):
status:	New → Incomplete

Revision history for this message

jervin (jervin) wrote on 2010-04-11:

That seems to have done the trick.

Revision history for this message

Mitch Towner (kermiac) wrote on 2010-04-11:

This bug report is being closed due to your last comment regarding this being fixed with an update or configuration change. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status . Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.