ubuntuone-client crashes when trying to connect it within 5 min. after computer start
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ubuntuone-client (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: ubuntuone-client
when I start my computer, Ubuntu One shows the cloud with the exclamation mark. if I wait for about 5-10 minutes, it connects itself. but if I try to connect immediately by clicking the menu item "Connect", it crashes. although it doesn't happen, if I try toconnect via menu item after certain time the system is up. and it also doesn't happen, when after the crash I start the client manually from the "Applications"
ubuntuone-client:
Установлен: 1.0.3-0ubuntu1
Кандидат: 1.0.3-0ubuntu1
Таблица версий:
*** 1.0.3-0ubuntu1 0
500 http://
100 /var/lib/
1.
500 http://
1.0.2-0ubuntu1 0
500 http://
ProblemType: Bug
.home.altima.
.home.altima.
[ubuntuone]
bookmarked = True
connected = True
connect = 0
show_applet = 0
Architecture: i386
Date: Tue Apr 6 15:39:32 2010
DistroRelease: Ubuntu 9.10
NonfreeKernelMo
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitec
ProcEnviron:
LANGUAGE=
LANG=ru_RU.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-20-generic i686
XsessionErrors:
(gnome-
(gnome-
(polkit-
(nautilus:2190): Eel-CRITICAL **: eel_preferences
(gnome-
I'm sorry to hear Ubuntu One is not working properly for you. If you would like
to help debug the problem that would be greatly appreciated. You can do the
following in order to provide important details that will help determine the
root cause of this issue.
1) Quit the Ubuntu One client. Right-click on the Ubuntu One applet and select
'Quit'
2) Open Applications- >Accessories- >Terminal, then run the command: ubuntuone/ log ~/.cache/ ubuntuone/ log_old && mkdir ~/.cache/ ubuntuone/ log
mv ~/.cache/
3) Run the following in the Terminal to open/create this file: ubuntuone/ syncdaemon. conf
gedit ~/.config/
#Add the following two (2) lines to this file and save:
[__main__]
log_level = DEBUG
4) Open Ubuntu One Applications- >Internet- >Ubuntu One
5) Let Ubuntu One run for a while, copy some files into your Ubuntu One Folder. ubuntuone/ log/syncdaemon. log ubuntuone/ log/syncdaemon- exceptions. log
Then attach the following logs to this bug:
~/.cache/
~/.cache/
You can attach logs to this bug report by clicking the 'Add Attachment or patch'
button at the bottom of the page. Thank you for filing this bug report and
helping to make Ubuntu better.