Ubuntu
ubuntuone-client package

Crashed when clicking on applet

Bug #556254 reported by Steve Garton on 2010-04-06

This bug report is a duplicate of: Bug #498444: Ubuntu One Cloud Icon Always Shows Exclamation Mark After Boot. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	ubuntuone-client (Ubuntu)	New	Undecided	Unassigned

Bug Description

Binary package hint: ubuntuone-client

Clicked icon to connect after login (bug #498444 affects me also), and apport fire itself up.

ProblemType: Bug
.home.sheepeatingtaz..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.sheepeatingtaz..config.ubuntuone.ubuntuone.client.conf:
[ubuntuone]
connected = True
connect = 0
show_applet = 0
bookmarked = True
Architecture: i386
Date: Tue Apr 6 08:11:58 2010
DistroRelease: Ubuntu 9.10
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-20-generic i686

Tags:

Revision history for this message

Steve Garton (sheepeatingtaz) wrote on 2010-04-06:

.home.sheepeatingtaz..cache.ubuntuone.log.oauth.login.log.txt Edit (266.8 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (4.0 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (207 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (779 bytes, text/plain; charset="utf-8")

Revision history for this message

Duane Hinnen (duanedesign) wrote on 2010-04-06:

Steve,
Sorry to hear you are having an issue with Ubuntu One. Are you able to open the Preferences panel by right-clicking the Ubuntu One applet in the top panel and select Preferences. Set the 'Connect on Start' to 'Never'. Usually after it crashes you can start it and it will work normally. Is that the case with you? If so you can keep it set to not start on connect, then open Ubuntu One manually (Applications > Accessories > Ubuntu One) when you want to sync. This issue has been resolved in Lucid and the Beta/PPA with the replacement of the Applet with the Ubuntu One Preferences.

thank you,
duanedesign

Revision history for this message

Steve Garton (sheepeatingtaz) wrote on 2010-04-07:

The issue has only happened once, it works OK (apart from bug #498444) the rest of the time. If it has been fixed for future versions, then fair enough!

Revision history for this message

Duane Hinnen (duanedesign) wrote on 2010-04-07:

Steve,
Crashing when clicking on the applet is another symptom of bug 498444. In light of that I am going to mark this bug a duplicate of bug 498444. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Thank you for submitting this report and continue to report any bugs you may find in the future.
thank you,
duanedesign