Internal server error when syncing notes
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu One Servers |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
When syncing tomboy notes, I get the error "Could not syncronize notes. Check details below and try again." Th details suction is empty. No notes are synced. This issue has been ongoing for weeks and on two computers. I have tried restarting couchdb, clear the tomboy sync configuration and re-adding the computer. I have purged and reinstalled ubuntuone and couchdb (and anything I can find with either of those words in the description) I cleared my local notes and tried to sync. All with the same results. I suspect an issue on the server. I would like to clear the notes on the server, but don't know how. (The FAQ descrbes a way, but that didn't work, because I can't sync) File syncing and evolution contact syncing both work fine.
OS:Ubuntu9.10 (64 and 32 bit)
ubuntuone client: 1.0.3-0ubuntu1
If I run tomboy --debug I get this output:
tomboy --debug
** Running Mono with --debug **
(/usr/lib/
Xlib: extension "Generic Event Extension" missing on display ":1095.0".
Xlib: extension "Generic Event Extension" missing on display ":1095.0".
Xlib: extension "Generic Event Extension" missing on display ":1095.0".
Xlib: extension "Generic Event Extension" missing on display ":1095.0".
Xlib: extension "Generic Event Extension" missing on display ":1095.0".
(/usr/lib/
[DEBUG]: NoteManager created with note path "/home/
[INFO]: Initializing Mono.Addins
[DEBUG]: AddinManager.
[DEBUG]: Name: Tomboy.Tomboy,0.10
[DEBUG]: Description:
[DEBUG]: Namespace: Tomboy
[DEBUG]: Enabled: True
[DEBUG]: File: /usr/lib/
[DEBUG]: AddinManager.
[DEBUG]: Name: Web Sync Service Add-in
[DEBUG]: Description: Synchronize Tomboy Notes with Tomboy Online and other compatible web services
[DEBUG]: Namespace: Tomboy
[DEBUG]: Enabled: True
[DEBUG]: File: /usr/lib/
[DEBUG]: AddinManager.
[DEBUG]: Name: WebDav Sync Service Add-in
[DEBUG]: Description: Synchronize Tomboy Notes to a WebDav URL
[DEBUG]: Namespace: Tomboy
[DEBUG]: Enabled: True
[DEBUG]: File: /usr/lib/
[DEBUG]: AddinManager.
[DEBUG]: Name: Local Directory Sync Service Add-in
[DEBUG]: Description: Synchronize Tomboy Notes to a local file system path
[DEBUG]: Namespace: Tomboy
[DEBUG]: Enabled: True
[DEBUG]: File: /usr/lib/
[DEBUG]: Unable to locate 'gnomesu' in your PATH
[DEBUG]: Using '/usr/bin/gksu' as GUI 'su' tool
[DEBUG]: Successfully found all system tools
[DEBUG]: Unable to locate 'wdfs' in your PATH
[DEBUG]: Tomboy remote control active.
[DEBUG]: EnableDisable Called: enabling... True
[DEBUG]: Binding key '<Alt>F12' for '/apps/
[DEBUG]: Binding key '<Alt>F11' for '/apps/
[DEBUG]: SyncThread using SyncServiceAddin: Tomboy Web
[DEBUG]: Generating nonce.
[DEBUG]: Generating time stamp.
[DEBUG]: Building web request for URL: https:/
[DEBUG]: Generated nonce is 1608499
[DEBUG]: Generated time stamp is 14701.23:
[DEBUG]: Generating signature using HMAC-SHA1 algorithm.
[DEBUG]: Generating signature using signature type HMACSHA1
[DEBUG]: Generating signature base for OAuth request.
[DEBUG]: URL:
[DEBUG]: Creating list of parameters from parameter string
[DEBUG]: Normalizing URL for signature.
[DEBUG]: Generated normalized URL: https:/
[DEBUG]: Normalizing request parameters.
[DEBUG]: Normalized request parameters oauth_consumer_
[DEBUG]: Generating signature base from normalized URL and request parameters.
[DEBUG]: URL encoding value.
[DEBUG]: URL encoding value.
[DEBUG]: Signature base: GET&https%
[DEBUG]: URL encoding value.
[DEBUG]: URL encoding value.
[DEBUG]: Generating hashed signature.
[DEBUG]: Computing hash for data GET&https%
[DEBUG]: HMAC-SHA1 encoded signature XO6NTgP2ko7oZeA
[DEBUG]: Generated signature XO6NTgP2ko7oZeA
[DEBUG]: Post data:
[DEBUG]: Generated auth header params string: oauth_consumer_
[DEBUG]: Made web request, got response: {"oauth_
[DEBUG]: Returned value from web request: {"oauth_
[DEBUG]: Generating nonce.
[DEBUG]: Generating time stamp.
[DEBUG]: Building web request for URL: https:/
[DEBUG]: Generated nonce is 8378117
[DEBUG]: Generated time stamp is 14701.23:
[DEBUG]: Generating signature using HMAC-SHA1 algorithm.
[DEBUG]: Generating signature using signature type HMACSHA1
[DEBUG]: Generating signature base for OAuth request.
[DEBUG]: URL:
[DEBUG]: Creating list of parameters from parameter string
[DEBUG]: Normalizing URL for signature.
[DEBUG]: Generated normalized URL: https:/
[DEBUG]: Normalizing request parameters.
[DEBUG]: Normalized request parameters oauth_consumer_
[DEBUG]: Generating signature base from normalized URL and request parameters.
[DEBUG]: URL encoding value.
[DEBUG]: URL encoding value.
[DEBUG]: Signature base: GET&https%
[DEBUG]: URL encoding value.
[DEBUG]: URL encoding value.
[DEBUG]: Generating hashed signature.
[DEBUG]: Computing hash for data GET&https%
[DEBUG]: HMAC-SHA1 encoded signature nRwUdioYKX2WGXR
[DEBUG]: Generated signature nRwUdioYKX2WGXR
[DEBUG]: Post data:
[DEBUG]: Generated auth header params string: oauth_consumer_
[ERROR]: Caught exception. Message: The remote server returned an error: (500) INTERNAL SERVER ERROR.
[ERROR]: Stack trace for previous exception: at System.
at System.
[ERROR]: Synchronization failed with the following exception: The remote server returned an error: (500) INTERNAL SERVER ERROR.
at System.
at System.
(/usr/lib/
[DEBUG]: SyncThread using SyncServiceAddin: Tomboy Web
[DEBUG]: Generating nonce.
[DEBUG]: Generating time stamp.
[DEBUG]: Building web request for URL: https:/
[DEBUG]: Generated nonce is 9440919
[DEBUG]: Generated time stamp is 14701.23:
[DEBUG]: Generating signature using HMAC-SHA1 algorithm.
[DEBUG]: Generating signature using signature type HMACSHA1
[DEBUG]: Generating signature base for OAuth request.
[DEBUG]: URL:
[DEBUG]: Creating list of parameters from parameter string
[DEBUG]: Normalizing URL for signature.
[DEBUG]: Generated normalized URL: https:/
[DEBUG]: Normalizing request parameters.
[DEBUG]: Normalized request parameters oauth_consumer_
[DEBUG]: Generating signature base from normalized URL and request parameters.
[DEBUG]: URL encoding value.
[DEBUG]: URL encoding value.
[DEBUG]: Signature base: GET&https%
[DEBUG]: URL encoding value.
[DEBUG]: URL encoding value.
[DEBUG]: Generating hashed signature.
[DEBUG]: Computing hash for data GET&https%
[DEBUG]: HMAC-SHA1 encoded signature G+fpT2pJYSjIjah
[DEBUG]: Generated signature G+fpT2pJYSjIjah
[DEBUG]: Post data:
[DEBUG]: Generated auth header params string: oauth_consumer_
[DEBUG]: Made web request, got response: {"oauth_
[DEBUG]: Returned value from web request: {"oauth_
[DEBUG]: Generating nonce.
[DEBUG]: Generating time stamp.
[DEBUG]: Building web request for URL: https:/
[DEBUG]: Generated nonce is 7144902
[DEBUG]: Generated time stamp is 14701.23:
[DEBUG]: Generating signature using HMAC-SHA1 algorithm.
[DEBUG]: Generating signature using signature type HMACSHA1
[DEBUG]: Generating signature base for OAuth request.
[DEBUG]: URL:
[DEBUG]: Creating list of parameters from parameter string
[DEBUG]: Normalizing URL for signature.
[DEBUG]: Generated normalized URL: https:/
[DEBUG]: Normalizing request parameters.
[DEBUG]: Normalized request parameters oauth_consumer_
[DEBUG]: Generating signature base from normalized URL and request parameters.
[DEBUG]: URL encoding value.
[DEBUG]: URL encoding value.
[DEBUG]: Signature base: GET&https%
[DEBUG]: URL encoding value.
[DEBUG]: URL encoding value.
[DEBUG]: Generating hashed signature.
[DEBUG]: Computing hash for data GET&https%
[DEBUG]: HMAC-SHA1 encoded signature 5x1W33XKgUg2gtC
[DEBUG]: Generated signature 5x1W33XKgUg2gtC
[DEBUG]: Post data:
[DEBUG]: Generated auth header params string: oauth_consumer_
[ERROR]: Caught exception. Message: The remote server returned an error: (500) INTERNAL SERVER ERROR.
[ERROR]: Stack trace for previous exception: at System.
at System.
[ERROR]: Synchronization failed with the following exception: The remote server returned an error: (500) INTERNAL SERVER ERROR.
at System.
at System.
(/usr/lib/
tags: | added: desktop+ notes |
summary: |
- Can't sync tomboy notes + Internal server error when syncing notes |
affects: | ubuntuone-client → ubuntuone-servers |
Changed in ubuntuone-servers: | |
status: | New → Confirmed |
status: | Confirmed → New |
Changed in ubuntuone-servers: | |
status: | New → Confirmed |
I have the same problem. It worked when I first added the program and as early as 2w ago, but now is broken. My machine is generally fully updated at all times.