Ubuntu
xserver-xorg-video-nouveau package

Boot hangs

Bug #554071 reported by f3a97 on 2010-04-02

This bug report is a duplicate of: Bug #533135: System fails to boot with plymouth installed (nouveau driver with >1 display). Edit Remove

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-video-nouveau (Ubuntu)	Incomplete	Undecided	Unassigned

Bug Description

Binary package hint: xorg

Hi,

I just tried Lucid beta.

The problem I have is that boot hangs. I'm left with the new ubuntu splash screen (ubuntu logo on purple background) without any progress.

I made it boot by adding the nomodeset kernel boot parameter. My graphic card is an nvidia, which worked correctly with nouveau (I tried about one year ago).

Should you need any further information, just ask!

ProblemType: Bug
Architecture: i386
Date: Fri Apr 2 16:10:50 2010
DistroRelease: Ubuntu 10.04
DkmsStatus: Error: [Errno 2] No such file or directory
GdmLog1: Error: command ['gksu', '-D', 'Apport', '--', 'cat', '/var/log/gdm/:0.log.1'] failed with exit code 1: cat: /var/log/gdm/:0.log.1: No such file or directory
GdmLog2: Error: command ['gksu', '-D', 'Apport', '--', 'cat', '/var/log/gdm/:0.log.2'] failed with exit code 1: cat: /var/log/gdm/:0.log.2: No such file or directory
LiveMediaBuild: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
Lsusb:
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 6891:a727 3Com 3CRUSB10075 802.11bg
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: * *
Package: xorg 1:7.5+3ubuntu1
PccardctlIdent:
Socket 0:
   no product info available
Socket 1:
   no product info available
PccardctlStatus:
Socket 0:
   no card
Socket 1:
   no card
ProcCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- acpi=off nomodeset
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
Uname: Linux 2.6.32-16-generic i686
dmi.bios.date: 12/02/2002
dmi.bios.vendor: COMPAL
dmi.bios.version: V1.90
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: COMPAL
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnCOMPAL:bvrV1.90:bd12/02/2002:svn*:pn*:pvr*:cvnCOMPAL:ct1:cvrN/A:
dmi.product.name: *
dmi.product.version: *
dmi.sys.vendor: *
glxinfo: Error: [Errno 2] No such file or directory
system:
distro: Ubuntu
codename: lucid
architecture: i686
kernel: 2.6.32-16-generic
---
Architecture: i386
DistroRelease: Ubuntu 10.04
DkmsStatus: Error: [Errno 2] No such file or directory
GdmLog1: Error: command ['gksu', '-D', 'Apport', '--', 'cat', '/var/log/gdm/:0.log.1'] failed with exit code 1: cat: /var/log/gdm/:0.log.1: No such file or directory
GdmLog2: Error: command ['gksu', '-D', 'Apport', '--', 'cat', '/var/log/gdm/:0.log.2'] failed with exit code 1: cat: /var/log/gdm/:0.log.2: No such file or directory
LiveMediaBuild: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
Lsusb:
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 005: ID 6891:a727 3Com 3CRUSB10075 802.11bg
Bus 001 Device 003: ID 046d:c019 Logitech, Inc. Optical Tilt Wheel Mouse
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: * *
Package: xserver-xorg-video-nouveau 1:0.0.15+git20100219+9b4118d-0ubuntu4
PackageArchitecture: i386
PccardctlIdent:
Socket 0:
   no product info available
Socket 1:
   no product info available
PccardctlStatus:
Socket 0:
   no card
Socket 1:
   no card
ProcCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
Tags: lucid lucid
Uname: Linux 2.6.32-16-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 12/02/2002
dmi.bios.vendor: COMPAL
dmi.bios.version: V1.90
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: COMPAL
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnCOMPAL:bvrV1.90:bd12/02/2002:svn*:pn*:pvr*:cvnCOMPAL:ct1:cvrN/A:
dmi.product.name: *
dmi.product.version: *
dmi.sys.vendor: *
glxinfo: Error: [Errno 2] No such file or directory
system:
distro: Ubuntu
codename: lucid
architecture: i686
kernel: 2.6.32-16-generic

See original description

Tags:

Revision history for this message

f3a97 (f3a97) wrote on 2010-04-02:

BootDmesg.txt Edit (48.1 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (13.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (4.5 KiB, text/plain; charset="utf-8")
GdmLog.txt Edit (16.2 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (9.7 KiB, text/plain; charset="utf-8")
PciDisplay.txt Edit (768 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (552 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.8 KiB, text/plain; charset="utf-8")
RelatedPackageVersions.txt Edit (232 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (69.2 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (140.4 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (41.5 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (952 bytes, text/plain; charset="utf-8")
setxkbmap.txt Edit (233 bytes, text/plain; charset="utf-8")
xdpyinfo.txt Edit (17.2 KiB, text/plain; charset="utf-8")
xkbcomp.txt Edit (44.2 KiB, text/plain; charset="utf-8")

Revision history for this message

f3a97 (f3a97) wrote on 2010-04-02:

Some more information.

During the hang, no key combination has any effect. No console can be accessed through the usual Ctrl Alt F keys.

However, the system is not locked up. If I press the power button, it shuts down nicely.

For a couple of seconds I can see a console with some messages.

Revision history for this message

Bryce Harrington (bryce) wrote on 2010-04-02:

Please attach logs from when you booted with KMS enabled; these logs simply show the case where KMS is turned off which doesn't tell us much. :-)

affects:	xorg (Ubuntu) → xserver-xorg-video-nouveau (Ubuntu)
Changed in xserver-xorg-video-nouveau (Ubuntu):
status:	New → Incomplete

Revision history for this message

Alessandro (alesandromarkes-linux) wrote on 2010-04-03:

I have a problem similar to that. The diference is: I'm using a laptop SempToshiba, Kubuntu version, upgraded from Karmic and there is no bootsplash on startup. The symptons are the same. But when I reboot with the kernel of 9.10 version the system works nicely.

I waited the update of kernel (to 2.6.32-19-generic) and xorg, but the problem persists.

Revision history for this message

Alessandro (alesandromarkes-linux) wrote on 2010-04-03:

I forgot to say the problem also happens when I boot in the rescue mode.

Revision history for this message

Alessandro (alesandromarkes-linux) wrote on 2010-04-03:

My lshw command output Edit (17.0 KiB, text/plain)

Alessandro (alesandromarkes-linux) on 2010-04-03

Changed in xserver-xorg-video-nouveau (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

f3a97 (f3a97) wrote on 2010-04-03:

@Bryce

Hi Bryce,

What logs do you need?

I have to collect it manually, since when I boot with KMS the system hangs - so I cannot use ubuntu-bug.

Alessandro (alesandromarkes-linux) on 2010-04-03

Changed in xserver-xorg-video-nouveau (Ubuntu):
assignee:	nobody → Alessandro (alesandromarkes-linux)
assignee:	Alessandro (alesandromarkes-linux) → nobody

Revision history for this message

Chris Halse Rogers (raof) wrote on 2010-04-03:

@Alessandro: Your problem is different, as you have totally different hardware, don't have KMS, and don't see a bootsplash. Please file a new bug.

@f3a97: The logs that we most need are dmesg and /var/log/Xorg.0.log (if it gets that far). You might be able to get to X by hitting Alt+SysRq+K to kill the bootsplash, in which case you can use “apport-collect 554071”

Revision history for this message

f3a97 (f3a97) wrote on 2010-04-05: BootDmesg.txt

BootDmesg.txt Edit (56.2 KiB, text/plain)

apport information

tags:	added: apport-collected
description:	updated

Revision history for this message

f3a97 (f3a97) wrote on 2010-04-05: CurrentDmesg.txt

#10

CurrentDmesg.txt Edit (24.4 KiB, text/plain)

apport information

Revision history for this message

f3a97 (f3a97) wrote on 2010-04-05: Dependencies.txt

#11

Dependencies.txt Edit (3.7 KiB, text/plain)

apport information

Revision history for this message

f3a97 (f3a97) wrote on 2010-04-05: GdmLog.txt

#12

GdmLog.txt Edit (32.8 KiB, text/plain)

apport information

Revision history for this message

f3a97 (f3a97) wrote on 2010-04-05: Lspci.txt

#13

Lspci.txt Edit (9.7 KiB, text/plain)

apport information

Revision history for this message

f3a97 (f3a97) wrote on 2010-04-05: PciDisplay.txt

#14

PciDisplay.txt Edit (789 bytes, text/plain)

apport information

Revision history for this message

f3a97 (f3a97) wrote on 2010-04-05: ProcCpuinfo.txt

#15

ProcCpuinfo.txt Edit (552 bytes, text/plain)

apport information

Revision history for this message

f3a97 (f3a97) wrote on 2010-04-05: ProcInterrupts.txt

#16

ProcInterrupts.txt Edit (1.2 KiB, text/plain)

apport information

Revision history for this message

f3a97 (f3a97) wrote on 2010-04-05: ProcModules.txt

#17

ProcModules.txt Edit (3.0 KiB, text/plain)

apport information

Revision history for this message

f3a97 (f3a97) wrote on 2010-04-05: RelatedPackageVersions.txt

#18

RelatedPackageVersions.txt Edit (232 bytes, text/plain)

apport information

Revision history for this message

f3a97 (f3a97) wrote on 2010-04-05: UdevDb.txt

#19

UdevDb.txt Edit (90.5 KiB, text/plain)

apport information

Revision history for this message

f3a97 (f3a97) wrote on 2010-04-05: UdevLog.txt

#20

UdevLog.txt Edit (201.9 KiB, text/plain)

apport information

Revision history for this message

f3a97 (f3a97) wrote on 2010-04-05: XorgLog.txt

#21

XorgLog.txt Edit (38.4 KiB, text/plain)

apport information

Revision history for this message

f3a97 (f3a97) wrote on 2010-04-05: XorgLogOld.txt

#22

XorgLogOld.txt Edit (29.2 KiB, text/plain)

apport information

Revision history for this message

f3a97 (f3a97) wrote on 2010-04-05: Xrandr.txt

#23

Xrandr.txt Edit (6.9 KiB, text/plain)

apport information

Revision history for this message

f3a97 (f3a97) wrote on 2010-04-05: setxkbmap.txt

#24

setxkbmap.txt Edit (233 bytes, text/plain)

apport information

Revision history for this message

f3a97 (f3a97) wrote on 2010-04-05: xdpyinfo.txt

#25

xdpyinfo.txt Edit (17.3 KiB, text/plain)

apport information

Revision history for this message

f3a97 (f3a97) wrote on 2010-04-05: xkbcomp.txt

#26

xkbcomp.txt Edit (44.2 KiB, text/plain)

apport information

Revision history for this message

f3a97 (f3a97) wrote on 2010-04-05:

#27

Hi Chris,

Thank you very much for your help!

By following the steps you mentioned, I have been able to post the log files you can find attached.

Hope this helps in tracking this down.

Revision history for this message

Chris Halse Rogers (raof) wrote on 2010-04-06:

#28

Oh, dear. It looks like you've got two monitors plugged in there, which is quite likely to be triggering bug #533135 in Plymouth. Before I mark this bug as a duplicate, can you confirm that trying to boot with just a single monitor succeeds?

Changed in xserver-xorg-video-nouveau (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

f3a97 (f3a97) wrote on 2010-04-06:

#29

Chris,

You're great!

Actually I had a second monitor attached, due to some problems to the laptop primary screen.

However, the boot completed correctly once I unplugged it!

We can definitely close this bug,

Thanks again :)

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