Ubuntu
libmtp package

Unsupported nokia 5320 xpress music

Bug #554065 reported by VezaR
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
libmtp (Ubuntu)
Fix Released
Low
Unassigned
Nominated for Karmic by Alessio Treglia
Nominated for Maverick by Alessio Treglia
Nominated for Natty by Alessio Treglia

Bug Description

Hi i cant up my music from rhythmbox to mobile device nokia 5320 xpress music. I put the following report

Ubuntu 9.10
libmtp 0.3.7-3ubuntu2

Device 0 (VID=0421 and PID=00ea) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team

** (rhythmbox:2412): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (rhythmbox:2412): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (rhythmbox:2412): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (rhythmbox:2412): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (rhythmbox:2412): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (rhythmbox:2412): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (rhythmbox:2412): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (rhythmbox:2412): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (rhythmbox:2412): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (rhythmbox:2412): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (rhythmbox:2412): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (rhythmbox:2412): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (rhythmbox:2412): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (rhythmbox:2412): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (rhythmbox:2412): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (rhythmbox:2412): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (rhythmbox:2412): CRITICAL **: murrine_style_draw_box: assertion `height >= -1' failed
Unsupported abstract list type: ba03

(rhythmbox:2412): Rhythmbox-WARNING **: libmtp error: LIBMTP_Update_Track_Metadata(): could not set track composer name.

(rhythmbox:2412): Rhythmbox-WARNING **: libmtp error: create_new_abstract_list(): player does not support this abstract type.
Unsupported abstract list type: ba03

(rhythmbox:2412): Rhythmbox-WARNING **: libmtp error: LIBMTP_Update_Track_Metadata(): could not set track composer name.

(rhythmbox:2412): Rhythmbox-WARNING **: libmtp error: create_new_abstract_list(): player does not support this abstract type.

Revision history for this message
Alessio Treglia (quadrispro) wrote :

Could you confirm this with the latest release available in Lucid?

Changed in libmtp (Ubuntu):
status: New → Incomplete
Revision history for this message
VezaR (eagg-green) wrote :

I prove on livecd ubuntu 10.04 beta 1 and it show me "Media player device error" "Unable to open the Nokia 5320 XpressMusic device.

Is there hope on Ubuntu 9.10?

Revision history for this message
Alessio Treglia (quadrispro) wrote :

This should be fixed with the latest release in Maverick.

Please test.

Changed in libmtp (Ubuntu):
importance: Undecided → Wishlist
importance: Wishlist → Low
Revision history for this message
Abdusamed Ahmed (sir508) wrote :

I'm having same problem in Lucid 10.04.1

Alessio Treglia (quadrispro)
Changed in libmtp (Ubuntu):
status: Incomplete → Fix Released
Revision history for this message
Abdusamed Ahmed (sir508) wrote :

will updating now fix the problem?

Revision history for this message
Alessio Treglia (quadrispro) wrote : Re: [Bug 554065] Re: Unsupported nokia 5320 xpress music

On Mon, Oct 25, 2010 at 5:32 PM, Abdusamed Ahmed
<email address hidden> wrote:
> will updating now fix the problem?
>

I think so.

--
Alessio Treglia <email address hidden>
Debian & Ubuntu Developer | Homepage: http://www.alessiotreglia.com
0FEC 59A5 E18E E04F 6D40 593B 45D4 8C7C DCFC 3FD0

Revision history for this message
Abdusamed Ahmed (sir508) wrote :

I can confirm it is not fixed... "Unable to open the Nokia 5130 XpressMusic device" Updated the system two seconds ago.

oh.. mine is 5130 which I didn't know myself!

Revision history for this message
Abdusamed Ahmed (sir508) wrote :

I don't know if this helps but the debug was way to long and I couldn't keep up
?field.comment=I don't know if this helps but the debug was way to long and I couldn't keep up

Revision history for this message
Alessio Treglia (quadrispro) wrote :

Connect your device and type the following:

 $ mtp-detect

Please show me there the terminal output, thanks!

Revision history for this message
Abdusamed Ahmed (sir508) wrote :

[code]
$ mtp-detect
libmtp version: 1.0.2

Listing raw device(s)
   No raw devices found.
[/code]

Revision history for this message
Alessio Treglia (quadrispro) wrote :

You have done this test on Lucid, please try to reproduce on Maverick (Ubuntu 10.10).

Revision history for this message
Abdusamed Ahmed (sir508) wrote :

I don't use Maverick but how will it change anything? Its related to libmtp.... not the kernal/distro isn't it?

Revision history for this message
Alessio Treglia (quadrispro) wrote :

On Tue, Oct 26, 2010 at 12:02 PM, Abdusamed Ahmed
<email address hidden> wrote:
> I don't use Maverick but how will it change anything? Its related to
> libmtp.... not the kernal/distro isn't it?

Maverick provides a newer version of libmtp, which should support your device.
Please test and report the results.

Thanks!

--
Alessio Treglia <email address hidden>
Debian & Ubuntu Developer | Homepage: http://www.alessiotreglia.com
0FEC 59A5 E18E E04F 6D40 593B 45D4 8C7C DCFC 3FD0

Revision history for this message
Abdusamed Ahmed (sir508) wrote :

Surprising turn of events... the libmtp which works on ubuntu lucid 10.04.1 DOES support my phone.... nokia 5130 but for some reason, it's simply just becomes 'dumb' and complains it can't detect the phone. It only works after a fresh reboot and connect. A nice phone icons appears with the phone model number. At that moment, I decided to run mtp-detect and got some results [below]. Also..for the note..the device did appear in rhythmbox :)
~$ mtp-detect
libmtp version: 1.0.2

Listing raw device(s)
Device 0 (VID=0421 and PID=0209) is a Nokia 5130 XpressMusic.
   Found 1 device(s):
   Nokia: 5130 XpressMusic (0421:0209) @ bus 7, dev 3
Attempting to connect device(s)
ignoring usb_claim_interface = -16ignoring usb_claim_interface = -22PTP_ERROR_IO: Trying again after re-initializing USB interface
inep: usb_get_endpoint_status(): Device or resource busy
outep: usb_get_endpoint_status(): Device or resource busy
usb_clear_halt() on IN endpoint: Device or resource busy
usb_clear_halt() on OUT endpoint: Device or resource busy
usb_clear_halt() on INTERRUPT endpoint: Device or resource busy
ignoring usb_claim_interface = -16ignoring usb_claim_interface = -22LIBMTP PANIC: Could not open session! (Return code 767)
  Try to reset the device.
Unable to open raw device 0
OK.

Revision history for this message
Krompel (kavetje) wrote :

This seems to be exactly my problem, though I am using a Creative Zen-XFi Mediaplayer:

~$ mtp-detect
libmtp version: 1.0.3

Listing raw device(s)
Device 0 (VID=041e and PID=4162) is a Creative ZEN X-Fi.
   Found 1 device(s):
   Creative: ZEN X-Fi (041e:4162) @ bus 1, dev 7
Attempting to connect device(s)
ignoring usb_claim_interface = -16ignoring usb_claim_interface = -22PTP_ERROR_IO: Trying again after re-initializing USB interface
inep: usb_get_endpoint_status(): Device or resource busy
outep: usb_get_endpoint_status(): Device or resource busy
usb_clear_halt() on IN endpoint: Device or resource busy
usb_clear_halt() on OUT endpoint: Device or resource busy
usb_clear_halt() on INTERRUPT endpoint: Device or resource busy
LIBMTP PANIC: Unable to read device information on device 7 on bus 1, trying to continueUnable to open raw device 0
OK.

In Rhythmbox the device is shown for a short period, but apparently there is a problem in the communication. Any help or suggestions?

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