multi-touch not working on acer 1410, karmik

[BAleks]

Binary package hint: xserver-xorg-input-synaptics

Only 1-finger mouse movement working
Not working even two-finger scroll.

When i trying to do something with synclient it writes:
Can't access shared memory area. SHMConfig disabled?

When i tried to enable it in /etc/X11/xorg.conf nothing changed, now my xorg.conf is empty and X working well except the touchpad.

ProblemType: Bug
Architecture: i386
CheckboxSubmission: 78247b9a5c4cd5d4aa828dae7992c684
CheckboxSystem: c69722ecac764861be52925fa50b4dcc
Date: Wed Mar 31 21:24:22 2010
DistroRelease: Ubuntu 9.10
MachineType: Acer Aspire 1410
Package: xserver-xorg-input-synaptics 1.1.2-1ubuntu7
ProcCmdLine: root=/dev/sda3 ro quiet splash
ProcEnviron:
 LANGUAGE=ru_RU.UTF-8
 PATH=(custom, user)
 LANG=ru_RU.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-21.59-generic
RelatedPackageVersions:
 xserver-xorg 1:7.4+3ubuntu10
 libgl1-mesa-glx 7.6.0-1ubuntu4
 libdrm2 2.4.14-1ubuntu1
 xserver-xorg-video-intel 2:2.9.0-1ubuntu2.1
 xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
SourcePackage: xserver-xorg-input-synaptics
Uname: Linux 2.6.31-21-generic i686
XorgConf: Error: [Errno 2] No such file or directory: '/etc/X11/xorg.conf'
dmi.bios.date: 01/05/2010
dmi.bios.vendor: INSYDE
dmi.bios.version: v1.3308
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JM11-MS
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 1
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvrv1.3308:bd01/05/2010:svnAcer:pnAspire1410:pvrv1.3308:rvnAcer:rnJM11-MS:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
dmi.product.name: Aspire 1410
dmi.product.version: v1.3308
dmi.sys.vendor: Acer
fglrx: Not loaded
system:
 distro: Ubuntu
 architecture: i686kernel: 2.6.31-21-generic

[BAleks (bukhalenkov-a)]

Solved part of problem by commenting out the line in /etc/modprobe.d/psmouse.conf
"options psmouse proto=exps"
now gsynaptics and synclient start working

next i set up
$ synclient EmulateTwoFingerMinZ=45 EmulateTwoFingerMinW=10
and 2-finger scrolling started working as should be.

[BAleks (bukhalenkov-a)]

The problem with psmouse module options mentioned also here http://w1.894.telia.com/~u89404340/touchpad/trouble-shooting.txt

I'm very tired of solving this bug for me, and i don't understand what mean the parameter "proto=exps" and why synaptics doesn't work well with it.

But it definitely must be integrated in the distribution.

[Gursimran singh (simar)]

Hi BAleks
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. If you could test the current Ubuntu stable release(maverick ubuntu 10.10), this would help us a lot. If you can test it, and it is still an issue, we would appreciate if you could upload updated logs by running apport-collect <bug #>, and any other logs that are relevant for this particular issue.

[bugbot (bugbot)]

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.