[RC410] After trying to open a window, system gets stuck, but can still switch to tty on Radeon Xpress 200M

[Enrique Moreno Tent]

Binary package hint: xserver-xorg-video-ati

Im in lucid Beta 1. I manage to get to the Desktop without problems. I can explore the menus from the panel and unfold the calendar, but when I try to open the first window, ANY window, I get a big white box and clicking doesnt work anymore, even though I can move the mouse for a while. I can also go back to the tty, even thought I keep getting messages of error every 2 seconds which makes it quite annoying...

[ 308.988101] [drm:radeon_fence_wait] *ERROR* fence(ecd70560:0x00000314) 504ms timeout going to reset GPU
[ 308.988313] [drm] GPU reset succeed (RBBM_STATUS=0x00000140)
[ 308.988323] [drm:radeon_fence_wait] *ERROR* fence(ecd70560:0x00000314) 512ms timeout
[ 308.988330] [drm:radeon_fence_wait] *ERROR* last signaled fence(0x00000314)
[ 311.524099] [drm:radeon_fence_wait] *ERROR* fence(ecd70f40:0x00000317) 508ms timeout going to reset GPU
[ 311.524310] [drm] GPU reset succeed (RBBM_STATUS=0x00000140)
[ 311.524319] [drm:radeon_fence_wait] *ERROR* fence(ecd70f40:0x00000317) 516ms timeout
[ 311.524325] [drm:radeon_fence_wait] *ERROR* last signaled fence(0x00000317)
[ 314.252061] [drm:radeon_fence_wait] *ERROR* fence(ecd70020:0x0000031A) 508ms timeout going to reset GPU
[ 314.254962] [drm] GPU reset succeed (RBBM_STATUS=0x00000140)
[ 314.254966] [drm:radeon_fence_wait] *ERROR* fence(ecd70020:0x0000031A) 516ms timeout
[ 314.257928] [drm:radeon_fence_wait] *ERROR* last signaled fence(0x0000031A)

ProblemType: Bug
Architecture: i386
Date: Wed Mar 31 17:40:00 2010
DistroRelease: Ubuntu 10.04
DkmsStatus: Error: [Errno 2] No such file or directory
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Lsusb:
 Bus 003 Device 002: ID 046d:c03e Logitech, Inc. Premium Optical Wheel Mouse
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: SAMSUNG ELECTRONICS CO., LTD. R40/R41
Package: xserver-xorg-video-radeon 1:6.12.192-2ubuntu1
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-18-generic root=UUID=d3b10b5a-a00f-42ec-ab4f-84ba34df520e ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.32-18.27-generic 2.6.32.10+drm33.1
SourcePackage: xserver-xorg-video-ati
Tags: lucid lucid
Uname: Linux 2.6.32-18-generic i686
dmi.bios.date: 12/18/2006
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 07YA
dmi.board.name: R40/R41
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr07YA:bd12/18/2006:svnSAMSUNGELECTRONICSCO.,LTD.:pnR40/R41:pvr07YA:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR40/R41:rvr:cvnSAMSUNGELECTRONICSCO.,LTD.:ct1:cvrN/A:
dmi.product.name: R40/R41
dmi.product.version: 07YA
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
system:
 distro: Ubuntu
 codename: lucid
 architecture: i686
 kernel: 2.6.32-18-generic

[Bryce Harrington (bryce)]

What are the error messages you see every 2 seconds? Can you paste them in?

You mention a big white box, can you attach a photograph of the screen as an example (just in case there is some additional clues).

Also try turning off Desktop Effects and see if that affects the issue - white windows suggest a rendering issue.

[Enrique Moreno Tent (enriquemorenotent-gmail)]

The bug message is this:

[ 308.988101] [drm:radeon_fence_wait] *ERROR* fence(ecd70560:0x00000314) 504ms timeout going to reset GPU
[ 308.988313] [drm] GPU reset succeed (RBBM_STATUS=0x00000140)
[ 308.988323] [drm:radeon_fence_wait] *ERROR* fence(ecd70560:0x00000314) 512ms timeout
[ 308.988330] [drm:radeon_fence_wait] *ERROR* last signaled fence(0x00000314)
[ 311.524099] [drm:radeon_fence_wait] *ERROR* fence(ecd70f40:0x00000317) 508ms timeout going to reset GPU
[ 311.524310] [drm] GPU reset succeed (RBBM_STATUS=0x00000140)
[ 311.524319] [drm:radeon_fence_wait] *ERROR* fence(ecd70f40:0x00000317) 516ms timeout
[ 311.524325] [drm:radeon_fence_wait] *ERROR* last signaled fence(0x00000317)
[ 314.252061] [drm:radeon_fence_wait] *ERROR* fence(ecd70020:0x0000031A) 508ms timeout going to reset GPU
[ 314.254962] [drm] GPU reset succeed (RBBM_STATUS=0x00000140)
[ 314.254966] [drm:radeon_fence_wait] *ERROR* fence(ecd70020:0x0000031A) 516ms timeout
[ 314.257928] [drm:radeon_fence_wait] *ERROR* last signaled fence(0x0000031A)

[Enrique Moreno Tent (enriquemorenotent-gmail)]

I cant take an snapshot since the system becomes unusable. Imagine any kind of window in the desktop. The now replace it for a white square (plain like that) of the same size. That's what appears.

And of course, Compiz is OFF.

[Stjepan Zlodi (lupus)]

The same problem, dmesg from my laptop (Toshiba with Radeon Xpress):

[ 2195.083216] [drm] GPU reset succeed (RBBM_STATUS=0x00000140)
[ 2195.083221] [drm:radeon_fence_wait] *ERROR* fence(ea487bc0:0x000004D3) 55472ms timeout
[ 2195.086122] [drm:radeon_fence_wait] *ERROR* last signaled fence(0x000004D3)
[ 2197.600060] [drm:radeon_fence_wait] *ERROR* fence(ea487fc0:0x000004D5) 504ms timeout going to reset GPU
[ 2197.603225] [drm] GPU reset succeed (RBBM_STATUS=0x00000140)
[ 2197.603230] [drm:radeon_fence_wait] *ERROR* fence(ea487fc0:0x000004D5) 512ms timeout
[ 2197.606129] [drm:radeon_fence_wait] *ERROR* last signaled fence(0x000004D5)
[ 2255.080062] [drm:radeon_fence_wait] *ERROR* fence(ea487a40:0x000004D6) 55464ms timeout going to reset GPU
[ 2255.083206] [drm] GPU reset succeed (RBBM_STATUS=0x00000140)
[ 2255.083211] [drm:radeon_fence_wait] *ERROR* fence(ea487a40:0x000004D6) 55472ms timeout
[ 2255.086121] [drm:radeon_fence_wait] *ERROR* last signaled fence(0x000004D6)
[ 2257.600061] [drm:radeon_fence_wait] *ERROR* fence(ea487980:0x000004D8) 504ms timeout going to reset GPU
[ 2257.603189] [drm] GPU reset succeed (RBBM_STATUS=0x00000140)
[ 2257.603194] [drm:radeon_fence_wait] *ERROR* fence(ea487980:0x000004D8) 512ms timeout
[ 2257.606076] [drm:radeon_fence_wait] *ERROR* last signaled fence(0x000004D8)

[Bryce Harrington (bryce)]

Alright, well from the information gathered so far, this seems to match with bug 509273 so I'm marking it a dupe.

To test this, try booting with the 'pci=nomsi' kernel option. In theory that should make the issue go away. If not, undupe this bug report and we'll investigate further.