"Safely Remove Drive" of Kingston 8GB flash drive produces "Unable to stop drive" error

Bug #551752 reported by Adrian Frith
36
This bug affects 7 people
Affects Status Importance Assigned to Milestone
udisks (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

Binary package hint: nautilus

When I use the "Safely Remove Drive" command on a Kingston 8GB flash drive (USB ID 0930:6544), the following error dialog appears:

"Unable to stop drive

Error detaching: helper exited with exit code 1: Detaching device /dev/sdb
USB device: /sys/devices/pci0000:00/0000:00:1d.7/usb2/2-3)
SYNCHRONIZE CACHE: synchronize cache(10): Fixed format, current; Sense key: Key=9
 Additional sense: Logical unit not ready, cause not reportable
  Info fld=0x0 [0]
FAILED: No such file or directory
(Continuing despite SYNCHRONIZE CACHE failure.)
STOP UNIT: start stop unit: transport: Host_status=0x07 [DID_ERROR]
Driver_status=0x00 [DRIVER_OK, SUGGEST_OK]

FAILED: No such file or directory"

The drive is unmounted but not completely removed; I can still see it in the "Computer" display in nautilus.

It only happens with this flash drive, and not with others.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: nautilus 1:2.30.0-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.32-18.27-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-18-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Tue Mar 30 16:33:37 2010
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100318)
ProcEnviron:
 LANG=en_ZA.utf8
 SHELL=/bin/bash
SourcePackage: nautilus

Revision history for this message
Adrian Frith (adrian-frith) wrote :
Victor Vargas (kamus)
Changed in nautilus (Ubuntu):
importance: Undecided → Low
Revision history for this message
Diska (discardi-nicola) wrote :

here error message

Error detaching: helper exited with exit code 1: Detaching device /dev/sdb
USB device: /sys/devices/pci0000:00/0000:00:1d.7/usb1/1-3)
SYNCHRONIZE CACHE: OK
STOP UNIT: FAILED: No such file or directory

Revision history for this message
Diska (discardi-nicola) wrote :

error with a maxtor 250mb hd with an ntfs partition mounte via ntfs-3g

Martin Pitt (pitti)
affects: nautilus (Ubuntu) → udisks (Ubuntu)
Revision history for this message
Rui Moreira (rui-f-moreira) wrote :

Also on a Maxtor 500 gb external hdd with error:
Error detaching: helper exited with exit code 1: Detaching device /dev/sdb
USB device: /sys/devices/pci0000:00/0000:00:1d.7/usb1/1-3)
SYNCHRONIZE CACHE: OK
STOP UNIT: FAILED: No such file or directory

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in udisks (Ubuntu):
status: New → Confirmed
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